Job Description
About the role: Principal Engagement Manager
The Amazon Web Services Professional Services (ProServe) team
is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role, you will combine
technical expertise
with strong
project leadership skills
to drive successful implementations of AWS-based solutions for clients, bridging business requirements with technical solutions and ensuring alignment with customer outcomes.
You will apply AWS frameworks like
Well-Architected
and
Cloud Adoption Framework , demonstrate technical credibility across diverse stakeholders, distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.
About the role: Principal Engagement Manager
As a Principal Engagement Manager on the ProServe team, you will lead and manage
complex cloud migration and implementation projects , leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning. You will validate technical solutions against business goals, recognize when additional evaluation is needed, and manage technical risks to exceed customer expectations.
You will bridge business requirements with technical solutions by facilitating engineering discussions, distilling customer needs into actionable deliverables, and contributing to technical documentation standards. Working with diverse stakeholders—including C-level executives and enterprise accounts valued at $5M+ annually—you will demonstrate
client relationship management
expertise, ensuring alignment with business outcomes throughout project lifecycles.
Benefits and Salary
Competitive Total Compensation : AWS Professional Services offers a comprehensive
benefits package
including health coverage, retirement plans, equity awards, and performance-based bonuses. Understanding
AWS consulting salary Toronto
benchmarks and
cloud engagement manager compensation
helps you evaluate opportunities and negotiate effectively for premium roles in enterprise cloud adoption.
Career Growth and Certifications : AWS values continuous learning—investing in credentials like
AWS Certified Solutions Architect ,
AWS Certified DevOps Engineer , or
PMP certification
can elevate your profile. Highlighting these certifications signals expertise in
cloud project management
and
technical leadership , attracting high-value career opportunities and aligning with long-term professional development.
Job Type:
Professional Services / Engagement Management
AWS Professional Services emphasizes
work-life balance , flexible schedules, and an inclusive culture. You’ll work with diverse teams, gain mentorship, and contribute to enterprise cloud adoption initiatives that drive measurable business impact.
Requirements / Skills
High-Impact Qualifications : Candidates should have strong proficiency in
cloud computing project management , including experience leading enterprise migrations, presenting to C-level executives, and managing accounts valued at $5M+ annually. Emphasize skills in AWS frameworks (Well-Architected, Cloud Adoption Framework), risk mitigation strategies, and stakeholder alignment for enterprise cloud adoption.
Continuous Learning & Technical Credibility : Demonstrate ongoing commitment to professional development through AWS certifications or PMP credentials. Highlight experience conveying complex technical concepts to both technical and business audiences, establishing yourself as a trusted advisor in
cloud consulting
and
technical program leadership .
8+ years
experience in cloud computing
Experience in project management of technical programs
12+ years
of direct client relationship management experience, including presentations to C-level executives and management of enterprise accounts valued at $5M+ annually
12+ years
experience conveying complex technical concepts to both technical and business audiences
Bachelor’s degree in Computer Science, Engineering, related field, or equivalent experience
Preferred:
AWS experience, PMP and/or AWS Certified Solutions Architect – Associate
Preferred:
Strong understanding of AWS services, architectures, and best practices
Preferred:
Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
Preferred:
Proven ability to establish technical credibility with engineering teams and senior decision-makers
Preferred:
Proven success managing multiple stakeholders in complex enterprise environments, adapting to team dynamics and cultural nuances
Preferred:
Demonstrated ability to present to C-level executives and technical experts on best practices, project management, and risk mitigation
How to Apply
If you’re ready to lead complex AWS engagements and drive enterprise cloud success, click the button below to apply via Amazon’s careers site.
Know someone who might be interested? Share this job posting and help them join Amazon Web Services Canada, Inc.!
Align with AWS Leadership Principles : Prepare examples demonstrating “Customer Obsession,” “Ownership,” and “Deliver Results” in cloud engagements. Frame stories about leading technical teams, managing enterprise risk, and ensuring customer outcomes to showcase fit for AWS culture.
Prepare for Behavioral & Technical Interviews : Review AWS Well-Architected Framework and Cloud Adoption Framework concepts. Practice case studies on cloud migration strategies, stakeholder management, and risk mitigation. Be ready to discuss how you have driven large-scale implementations and influenced technical decisions.
Showcase Client Impact with Metrics : Quantify achievements such as “led migration reducing operational costs by X%” or “improved deployment frequency by Y% through process enhancements.” Highlight your experience presenting to executives and managing accounts to reinforce your leadership and communication skills.
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