Senior Manager, Fraud Strategy and Analytics

Senior Manager, Fraud Strategy and Analytics

Capital One Canada is hiring for the Senior Manager, Fraud Strategy and Analytics role. The role leads strategies to protect Capital One Canada and customers from fraud while enabling secure business growth. You will develop roadmaps, analytics, and defense execution across major fraud types. You will lead a high-performing team of analysts and partner with Technology, Credit Risk, Data Science, Operations, and Product. You will be accountable for fraud losses in the P&L and build business cases with a focus on outcomes and resilience. About Capital One Canada

For over 20 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We’re a credit card company with a broader mission, fostering openness, collaboration, and diverse perspectives. Fraud prevention is at the heart of protecting our customers and our business. From day one, you’ll solve complex problems with data-driven decision making, while balancing work/life balance. Our culture supports rotation across teams to develop future leaders. Your Responsibilities

Strategic Leadership: Develop and execute fraud strategies that protect customers and Capital One while balancing fraud prevention, customer experience and business growth. People Leadership: Lead and develop a high-performing team of fraud analysts, fostering inclusion and collaboration. Strategic & Analytic Orientation: Guide analysis to ensure rigor and alignment with business priorities; balance data-driven depth with pragmatic decision-making. Partnership: Collaborate with cross-functional partners to translate fraud strategies into outcomes; align strategies across domains. Strong Business Judgment & Integrity: Influence at senior levels to amplify the team’s work. Basic Qualifications

Bachelor’s degree or higher At least 7 years of experience in fraud, credit risk, or analytics with demonstrated impact on P&L, customer experience, and business results At least 5 years of people leadership experience with a track record of fostering an inclusive, collaborative culture Strong problem-solving skills and ability to influence strategic decisions Experience synthesizing complex fraud insights into clear narratives for senior leadership decisions Preferred Qualifications

Experience leading leaders; strong partnership-building with other leaders Deep understanding of industry trends and external factors affecting fraud strategies Ability to anticipate risks and adapt roadmaps in a changing environment Ability to manage ambiguity and make strategic decisions under uncertainty Working at Capital One

Hybrid work environment with 3 days in the office. We offer a Work From Home allowance and an office near Union Station. We provide comprehensive benefits including mental health support, tuition subsidies, and other wellness programs. Equal Opportunity

Capital One Canada is an equal opportunity employer committed to a diverse and inclusive work environment. Reasonable accommodations are available. For accommodations, contact Capital One Recruiting at 1-800-304-9102 or ARCanada@capitalone.com. All information will be kept confidential and used only to provide accommodations. For recruiting process questions, email Careers@capitalone.com. Capital One does not endorse third-party products or services on this site. Capital One Canada is part of Capital One Financial.

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