Director, Innovation Operations - Assurance Practice

Overview

Director, Innovation Operations - Assurance Practice role at BDO Canada. The role responsibilities focus on leading innovation operations across the Assurance practice, driving adoption of AI-driven processes and enabling technologies, and aligning with Practice leadership to optimize the Advantage technology stack. Your Opportunity

At the forefront of transforming the future of Assurance, the Director of Innovation Operations will drive the development, adoption, maintenance, and optimization of innovative tools, AI-driven processes, and change initiatives across our national practice. This leader will oversee the Innovation Operations team, manage experimental work through ASR Labs, lead practice enablement strategies, and ensure ongoing performance and integration of our Advantage technology stack. Serving as a strategic bridge between Innovation Operations, Technology Risk Assurance (TRA), and practice leadership, the Director will enable professionals to delegate repetitive work to technology, freeing time for higher-value client service and career growth. Key Responsibilities

Strategic Innovation Leadership

Lead the Innovation Operations function across the Assurance practice, including ASR Labs, Practice Enablement, and tech stack management. Define and execute a future-focused innovation roadmap aligned with the Advantage vision and Assurance strategic priorities. Partner with Technology Risk Assurance (TRA) to integrate risk-aligned technology strategies into practice operations.

Team Leadership and Management

Oversee the Innovation Operations team, setting clear goals, managing performance, and developing capabilities. Provide mentorship and leadership development opportunities to build a high-performing team. Foster a culture of innovation, accountability, and continuous learning.

Practice Enablement & Change Management

Design and implement firmwide enablement strategies to drive adoption of new tools, technologies, and processes. Lead change management programs that embed a culture of innovation and collaboration. Equip and empower digital champions and local leaders through workshops, hands-on labs, and practical use cases.

Oversight and Optimization of Technology Stack

Own the lifecycle management of the Assurance technology stack, ensuring tools are effective, integrated, and delivering measurable impact. Monitor usage patterns, adoption rates, and ROI to continuously refine the Advantage portfolio. Establish and enforce best practices to maximize automation, AI, and data analytics capabilities across the practice.

Integration with Technology Risk Assurance (TRA)

Collaborate with TRA leadership to ensure seamless alignment between innovation tools and system assurance initiatives. Support the integration of emerging technologies into TRA methodologies to enhance assurance quality and risk management.

Qualifications

You have a Bachelor’s degree; an MBA, CPA, or related advanced degree is preferred. You bring 10+ years of progressive leadership experience in assurance, innovation, technology operations, or consulting. You possess deep expertise in assurance practices, technology risk management, and emerging technologies (AI, data analytics, automation). You have a proven track record in managing teams, leading change management initiatives, and scaling technology adoption. You demonstrate strong strategic, operational, and interpersonal communication skills. You value collaboration, client service, and delivering measurable impact through innovation. Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2025. We are committed to providing opportunities for learning and development, personal growth, and a supportive, inclusive work environment. We offer flexible benefits from day one and a market-leading time-off policy, with a focus on wellness. Next steps

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to our Talent Acquisition Specialists. To explore other opportunities, check out our careers page.

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