Director, Innovation Operations - Assurance Practice

Director, Innovation Operations - Assurance Practice

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Director, Innovation Operations - Assurance Practice

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BDO Canada . Putting people first, every day

BD0 is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. We offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity At the forefront of transforming the future of Assurance, the Director of Innovation Operations will drive the development, adoption, maintenance, and optimization of innovative tools, AI-driven processes, and change initiatives across our national practice. This leader will oversee the Innovation Operations team, manage experimental work through ASR Labs, lead practice enablement strategies, and ensure the ongoing performance and integration of our Advantage technology stack. Serving as a strategic bridge between Innovation Operations, Technology Risk Assurance (TRA), and practice leadership, the Director will ensure professionals can delegate repetitive work to technology — freeing up time for higher-value client service and career growth.

Key Responsibilities

Strategic Innovation Leadership

Lead the Innovation Operations function across the Assurance practice, including ASR Labs, Practice Enablement, and tech stack management.

Define and execute a future-focused innovation roadmap aligned with the Advantage vision and Assurance strategic priorities.

Partner with Technology Risk Assurance (TRA) to integrate risk-aligned technology strategies into practice operations.

Team Leadership and Management

Oversee the Innovation Operations team, setting clear goals, managing performance, and developing capabilities.

Provide mentorship and leadership development opportunities to build a high-performing team.

Foster a culture of innovation, accountability, and continuous learning.

Practice Enablement & Change Management

Design and implement firmwide enablement strategies to drive adoption of new tools, technologies, and processes.

Lead change management programs that embed a culture of innovation and collaboration.

Equip and empower digital champions and local leaders through workshops, hands-on labs, and practical use cases.

Oversight and Optimization of Technology Stack

Own the lifecycle management of the Assurance technology stack, ensuring tools are effective, integrated, and delivering measurable impact.

Monitor usage patterns, adoption rates, and ROI to continuously refine the Advantage portfolio.

Establish and enforce best practices to maximize automation, AI, and data analytics capabilities across the practice.

Integration with Technology Risk Assurance (TRA)

Collaborate with TRA leadership to ensure seamless alignment between innovation tools and system assurance initiatives.

Support the integration of emerging technologies into TRA methodologies to enhance assurance quality and risk management.

Success Metrics

You demonstrate BDO's core values through Integrity, Respect, and Collaboration.

You understand clients’ industries, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work.

You identify, recommend, and focus on effective service delivery to clients.

You contribute to an inclusive and engaging environment that develops, retains, and attracts talent.

You actively participate in adopting digital tools and strategies to drive an innovative workplace.

You grow your expertise through learning and professional development.

Your Experience and Education

You have a Bachelor’s degree; an MBA, CPA, or related advanced degree is preferred.

You bring 10+ years of progressive leadership experience in assurance, innovation, technology operations, or consulting.

You possess deep expertise in assurance practices, technology risk management, and emerging technologies (AI, data analytics, automation).

You have a proven track record in managing teams, leading change management initiatives, and scaling technology adoption.

You demonstrate strong strategic, operational, and interpersonal communication skills.

You value collaboration, client service, and delivering measurable impact through innovation.

Why BDO? Our people-first approach to talent has earned us recognition as one of Canada’s Top 100 Employers for 2025. We focus on learning and development, flexibility, and an inclusive culture. We offer:

Opportunities for learning and career growth across services, industries, and markets.

Support for personal goals outside the office and community involvement.

Competitive total rewards, flexible benefits from day one, and a market-leading time-off policy.

A workplace culture of respect, inclusion, and diversity with accommodation if needed.

Additional Information With your consent, BDO Canada may use AI technology (Microsoft Copilot) to transcribe during preliminary conversations, solely for note-taking. Privacy information is available in the Privacy Policy. Ready to apply? Click “Apply now” to send your resume to our Talent Acquisition Specialists. To explore other opportunities at BDO, check our careers page.

Seniority level: Director

Employment type: Full-time

Job function: Product Management and Marketing

Location notes: Toronto, Ontario, Canada; Mississauga, Ontario, Canada; Greater Toronto Area

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