Director, Product Management

Overview Director, Product Management

at

Mastercard

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.

Fraud and chargebacks disrupt the payments ecosystem. The Director, Product Management will help define and lead the business strategy and implementation for the product portfolio. This includes competitive analysis, pricing evaluation, and understanding market readiness. You will work with product, customer delivery, marketing, and sales leadership worldwide to define requirements, KPIs and success criteria, and guide business architecture and go-to-market execution. This position reports to the Vice President of Product.

Responsibilities

Lead the rapid evolution of business and competitive strategy, ensuring the value proposition is fully delivered

Take a data-driven approach to competitive analysis, pricing evaluation, and regional market needs; identify opportunities and contribute to the product roadmap; prioritize work to deliver key outcomes

Leverage data and dashboards to identify performance challenges and recommend action plans

Define measures, KPIs, and success criteria to monitor business health

Establish and maintain strong two-way communication with go-to-market teams, partners, and customers

Monitor and assess risk of existing and emerging competitive solutions; differentiate core capabilities to maintain competitive advantage

Develop clear, data-driven business cases for significant new growth investments

Incorporate understanding of the broader payments ecosystem (regulatory, legal, technology, competitive environment) into ongoing product management

All About You

Prior experience defining business strategy; experience in a business consulting or related role is a bonus

Experience in Payments, Card Fraud, Ecommerce, or Financial Services; understanding of a 1-to-many Payment Partnership landscape is a bonus

Experience developing long-range and strategic plans and identifying organizational strengths, weaknesses, and opportunities

Ability to hit the ground running with an action-oriented, execution-focused approach

Strategic, analytical, and systematic thinker who drives continuous improvement

Experience with Data Analysis tools and analysis of operational data to support decisions

Broad technical knowledge and ability to apply principles, theories, and concepts

Strong verbal and written communication skills

Corporate Security Responsibility Every person working for, or on behalf of Mastercard, is responsible for information security. All activities involving access to Mastercard assets, information, and networks come with inherent risk. The successful candidate must:

Abide by Mastercard’s security policies and practices

Ensure the confidentiality and integrity of information being accessed

Report any suspected information security violation or breach

Complete periodic mandatory security trainings in accordance with Mastercard’s guidelines

Mastercard is a merit-based, inclusive, equal opportunity employer. We hire the most qualified candidate for the role. In the US or Canada, accommodations or assistance to complete the online application process are available by contacting reasonable_accommodation@mastercard.com and identifying the type of accommodation requested.

Seniority level : Director

Employment type : Full-time

Job function : Product Management and Marketing

Industries : Financial Services, IT Services and IT Consulting, and Technology, Information and Internet

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