Job Description
Overview
Genesis Experience Manager (Product Advisor) - Elevate Your Career at Genesis Downtown!
At Genesis Downtown, part of the Downtown AutoGroup (DAG), we are crafting experiences, building relationships, and revolutionizing the automotive industry. We aim to make buying a car as exciting as driving one and focus on creating lifetime guests, not just one-time buyers.
We are seeking someone extraordinary who can turn a test drive into the beginning of a beautiful relationship and help us make Genesis Downtown the place where automotive dreams come true.
Responsibilities
Here’s what you’ll be doing
You’ll be the face of Genesis Downtown, guiding guests through the journey of finding their perfect vehicle and making every step of the process a delight. You’ll craft personalized experiences, build lasting relationships, collaborate with the team to innovate the guest experience, stay ahead of automotive trends, and celebrate with guests as they drive off in their dream car.
Crafting personalized experiences for each guest, matching their unique needs with the perfect vehicle
Building lasting relationships that turn first-time buyers into lifetime guests
Collaborating with our team to continuously innovate and improve our guest experience
Staying ahead of automotive trends and technologies to provide expert advice
Celebrating with guests as they drive off in their dream car
This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.
Qualifications
You have a proven track record of creating exceptional customer experiences, preferably in automotive sales or a related field
Your passion for automobiles is infectious, and you can match products with customer needs.
You're a master of building relationships, with the ability to connect with people from all walks of life
You must hold a valid OMVIC License
You hold a valid Ontario G Driver's License with a clean driving record
Nice to have
You have experience in luxury or high-end retail sales
You're fluent in multiple languages, reflecting the diversity of our community
You have a background in or passion for automotive technology and innovation
You've been part of a team that's revolutionized an industry
What we offer
Performance-Driven Culture:
We celebrate achievements and foster a results-oriented work environment.
Career Growth:
We’re committed to helping our team members grow their careers with us — we promote from within.
Community:
Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
Competitive Pay:
We value your contributions and ensure you’re rewarded accordingly.
Comprehensive Benefits:
Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
Professional Development:
Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
Modern Facility:
Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency at our state-of-the-art Autoplex.
Rich Legacy:
Established in 1992, our group has grown from a single dealership to employing over 300 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.
You are what drives us … Apply Now!
If you’re ready to take your career to the next level, please apply. We’re excited to hear your story!
This is an in-person role.
Genesis Downtown and Downtown AutoGroup are pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, just email us at [email address].
Genesis Downtown and Downtown AutoGroup are an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
Join us at Genesis Downtown in revolutionizing the automotive service experience!
All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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Job Details
Posted Date:
October 3, 2025
Job Type:
Location:
Toronto, Canada
Company:
Lexus LC
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.