Director, Enterprise Solutions and Data

What we offer

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive benefits package that meets the various needs of our diverse employees, including: Minimum four (4) weeks of paid annual vacation days, increasing with years of service; Four (4) paid personal days; Defined benefit pension plan with OMERS, includes 100-per-cent employer matching; Health and dental benefits, including a health spending account available upon your start date; Employee and family assistance program; Maternity and parental leave top up (93% of base salary); Training and development programs including tuition reimbursement of $1500 per calendar year; Fitness membership discount. Hybrid job:

This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements. Make a difference Are you a senior leader within the IT industry that would like to use their experience to positively impact the local community? Under the general direction of the Vice President, Information Technology Services (ITS), the Director, Enterprise Solutions & Data is responsible for the overall strategic planning, delivery and sustainment of all software systems, solutions and applications utilized throughout Toronto Community Housing (TCH) including TCH’s Housing Management Solution (HoMES). This role is part of the ITS leadership team. You will have the opportunity to positively impact the overall delivery of information technology services and support TCH's goal of better serving our tenants. What you’ll do

Enterprise Solutions Lead three teams within the Information Technology Services Division: Software Support; Software Development and Integrations; and Data and Analytics (Business Intelligence). Lead the team to work collaboratively with internal business units to determine and implement new solutions meeting emerging business needs. Ensure that the respective business, systems, applications, software as a service (SaaS) and mobile apps perspectives are in line with the organization’s technology and governance strategies, policies and standards. Establish clear lineage between the organizations systems, applications and technology strategy to business outcomes aligned with the corporate strategy. Maintain an application portfolio catalog with appropriate lifecycle status. Define and enhance methodologies and practices for the application life cycle management in line with best practice and continuous improvement. Manage relationships with major vendors and service providers to ensure they cost-effectively meet the needs of the organization and are aligned with established metrics. Ensure new software integrations into company systems meet functional requirements, security and risk compliance, and interface specifications. Leverage industry-specific software solutions and emerging technologies to inform a range of business improvements and ITS transformation activities. Maintain inventory of company software and systems assets and their contracts/agreements. Maintain transitional legacy systems while implementing new enterprise solutions, applications and apps. Data & Analytics Enable innovation and transition to a data-driven business decision culture consistent with TCH requirements. Ensure that all TCH data is maintained and governed in alignment with standard best practices such as DMBOK or DCAM. Oversee the development of policy and procedures that support the target state data culture. Strategy Establish and maintain strong strategic partnerships with TCH business operating units. Participate in ITS strategic planning, project planning and budget planning efforts. Analyze technology trends and develop solutions and applications strategy and delivery processes designed for agility and cost effectiveness. Develop RFPs/RFIs, oversee product evaluations, coordinate product and service selections, and ensure pricing and contract terms meet standards while achieving optimal results for TCH. Negotiate contracts with software and service providers as needed. Coordinate ITS projects and resources with the IT project management office (PMO) to ensure deliverables, budgets and timelines are met. Executive Support Provide well-considered counsel to the VP of ITS and other business unit leaders on emerging solutions, opportunities to apply new technologies, and potential impacts to business processes and models. What you’ll need Post-secondary degree/diploma or combination of training and experience in information technology. ITIL Certification is preferred. 10+ years of progressive leadership experience managing/directing enterprise application teams. Proven experience leading the deployment of enterprise solutions such as ERPs and CRMs. In-depth experience in participating in enterprise systems implementations with configuration, customization and integration with other corporate systems and with backend financial, HR, procurement and legal systems. In-depth knowledge of one or more enterprise-wide system solutions (e.g., Yardi and Oracle). Proven applied experience in rationalizing and transitioning structured, unstructured and data into a strategic data blueprint to support new corporate systems. Experience managing a systems and applications environment comprised of cloud-based solutions, client/server applications and open-source software. In-depth experience with data platform technology including Oracle, Microsoft SQL Server or other databases in various operating environments (UNIX, LINUX, Solaris, Windows). Experience leading an organizational data strategy built around metrics and KPIs showing the value of data as an asset to the business. Experience delivering data to a systems and applications environment comprised of cloud-based and open-source software. Experience building and managing teams of developers using technologies such as SharePoint, MySQL, Visual Basic, .NET, PHP, C#/C++, Microsoft.NET, HTML5. Experience with Microsoft/Office on premise and/or Microsoft/Office 365. Experience using software development platforms. Knowledge of community housing, real estate or REIT industry is desirable but not essential. Experience working in a unionized environment is preferred. What’s next Once you apply, we’ll review your resume and contact you if we believe your skills and experience will make you successful in the role. If you are selected to move forward, the process will include one or more interviews and/or assessments and reference checks. INDS

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