Senior Manager, People Experience - RBCx

Overview

This range is provided by RBC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. At RBCx, we power bold ideas, founders, and tech companies. We help ambitious tech and innovation companies scale and make an impact by connecting them to the right people, ideas, and financial solutions of one of Canada’s largest banks. We invest in ensuring RBCx is a place to belong. We’re seeking ambitious trailblazers and curious minds to help grow the next generation of Canadian tech companies. We are looking for a Senior Manager, People Experience to join our team on a one-year contract, reporting directly to the Director of People Experience & Integration. In this role, you will contribute to improving the employee experience to support retention, engagement, and growth across RBCx as part of the Operations & Strategic Initiatives (OSI) Centre of Excellence. You will act as an advisor, coach, cultural champion, project manager, and facilitator. Who is People Experience? We strive to create an exceptional people experience where employees and leaders thrive by cultivating continuous growth through meaningful learning and creating connection. Our goal is to empower individuals at every level to perform at their best while ensuring excellence in people operations across the employee journey. What will you do?

Partner with Leaders and Senior Management Teams to understand team needs, identify gaps, and surface opportunities to improve employee engagement, experience, and connection. Build and nurture relationships with RBC Enterprise teams (HR, Recruitment, Communications, and L&D) and RBCx teams to deliver resources, programs, and frameworks that enhance our teams’ capabilities and experiences. Translate employee insights and feedback into actionable initiatives that foster retention, motivation, and inclusion, collaborating with leadership and internal partners to achieve meaningful outcomes. Lead and refine People Experience projects, including onboarding/offboarding, employee guides, talent management enablement, learning experiences, and career mapping. Plan and host high-energy town halls and other employee forums to foster a dynamic, engaging work environment. Spearhead change management and communication initiatives for smooth implementation of People programs, systems, and services with clear outcomes and positive adoption. Empower leaders with advisory support, training, resources, and tools for effective leadership, including onboarding plans, goal-setting templates, and essential messaging for communication. Design and create engaging, visually appealing content for learning, enablement, and employee updates, contributing to the internal knowledge system. What you need to succeed

Must-have 5+ years of experience in Talent Management, People Programs, or People Business Partnerships within high-growth SaaS, tech companies, or design/advertising agencies. Advanced proficiency in Canva (or equivalent tools). Background in instructional design, learning & development, and/or visual communication. Experience with collaboration and project management tools such as Jive, Slack, Asana, or similar platforms. Exceptional verbal, written, and visual storytelling skills to synthesize complex ideas and convey messages clearly. A track record in enhancing employee experience with successful initiatives focused on engagement and enablement for diverse teams; tech company or digital agency experience is preferred. Exceptional content design skills with a focus on digestible, engaging, and visually appealing content; ability to build impactful decks with a design lens. Nice to Have Growth mindset to identify scalable opportunities and drive progress through project management. Strong relationship-building ability to cultivate essential connections across RBC and RBCx. Data-driven decision-making with the ability to collect and analyze data to inform purposeful initiatives and translate insights into action. What’s in it for you?

We thrive on the challenge to be our best, work together to help our clients thrive, and support communities. We value our people and believe success is a shared goal across the organization. Comprehensive Total Rewards Program including bonuses and flexible benefits Leaders who support your development through coaching and growth opportunities Opportunity to make a difference and have a lasting impact Work in an agile, collaborative, progressive, high-performing team If you’re looking for more information about RBCx, visit our website or connect with us on Twitter and LinkedIn. #RBCx

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