Sales Lead

📍 Canada

Steve Madden Canada

Job Description

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Responsibilities

Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.

Monitor operations to ensure standards are met and maintained regarding merchandise presentation, customer service, store safety, cleanliness, shrinkage and operating cost controls.

Manage store in absence of Store Manager.

Assist in active recruiting, selection, training, scheduling, and evaluation of store personnel.

Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise and advertisements.

Demonstrates salesmanship skills by maintaining sales productivity levels.

Assist in floor moves, merchandising, display maintenance, cleaning store including bathroom and stockroom, vacuuming and returning product to inventory.

Monitors deliveries of product movement within the store to ensure effective inventory and merchandise management.

Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock.

Adhere to all Company policies, procedures and practices including signing, pricing and loss prevention.

Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.

Implements security precautionary measures to protect company assets.

Able to use POS system.

Other duties may be assigned.

Special projects as needed.

Able to lift boxes maximum weight of 50 pounds.

Able to stand for long periods of time, approximately 6-8 hours.

Able to safely use a ladder, maximum height of 10 ft.

Education and/or Experience

High school diploma or equivalent.

1-2 years experience in a retail store.

Language Skills

Ability to read, write, and understand English required.

Strong interpersonal and customer service skills.

Strong verbal and written communication skills required.

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Job Details

Posted Date: October 10, 2025
Job Type:
Location: Canada
Company: Steve Madden Canada

Ready to Apply?

Don't miss this opportunity! Apply now and join our team.