General Manager - The Josie Autograph Collection

Overview

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. We understand what it takes to be part of something great. We will encourage you to bring your true self to work every day, celebrate you and support your career journey. The Josie Hotel, set at the base of Red Mountain ski resort, is seeking a General Manager to lead the property. In this role, the General Manager creates and maintains a customer-driven hotel with a vision that inspires the associates to do their best. The position includes overseeing the quality process to ensure customer satisfaction by consistent delivery of both product quality and service in accordance with the hotel's profitability goals. Responsibilities

Perform administrative duties

including reading and writing reports, dictating memorandums and orally communicating with guests, managers, corporate office, local associations, etc. Critically review reports

of occupancy, revenue, etc. Make judgments and implement changes to maximize profits. Supervise development of and revision to business plans, annual budgets and forecasts. Formulate complex reports. Communicate with the public, staff, corporate office and owners. Interview, hire, supervise and counsel

department managers in the efficient operation of their respective area(s). Meet with, develop and delegate improvement plans for operation and review performance of management team. Recommend performance evaluations , resolve problems, provide open communication and approve discipline and all terminations. Participate in community affairs

and maintain a positive public image for Crescent and the hotel. Meet with potential and current clients and promote the hotel. Communicate clearly

to staff, both verbally and in writing. Physically tour and visually inspect

property daily. Monitor cost control, property condition, cleanliness and quality of product and service throughout the hotel. Greet and maintain rapport with associates and customers. Travel to attend corporate meetings

and sales trips; serve on committees such as Research, Development and Standards. Handle associate issues

in conjunction with Human Resources following Crescent policies. Comply with attendance

rules and be available to work on a regular basis. Perform any other job-related duties

as assigned. Required Skills and Abilities

Keen eye for detail and empowering coaching mentality. Strong desire to continuously improve and help others improve. 3-5 years' experience as a hotel General Manager or equivalent experience. Experience and knowledge of project management and lease management. Working knowledge of financial/accounting procedures. We are committed to providing you with

Competitive salary dependant on experience (110-150K) and operational incentive plan. Benefit plan for eligible associates & your family members. Discounts with Crescent managed properties in North America for you and your family members. Diversity, Equity, and Inclusion

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity and inclusion. By examining our own beliefs and behaviours, we can create change through training, recruiting and promoting diverse talent to strengthen our culture.

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