Deputy Store Manager

A Läderach Deputy (Assistant) Store Manager aids in the supervision of employees, is an example of excellent customer service and leads training. The ideal Deputy Manager is a chocolate-lover with proven experience in effective retail shop and staff management. This role aids in the supervision of employees, is an example of excellent customer service, leads training plans and helps carry out the goals of the Regional Manager to meet the store quotas. For our new Bloor Street location! GENERAL DUTIES

Lead outstanding in-store customer experience, motivate the staff to provide top notch customer care Help oversee product sales and register duties, including shop and shelf care, gift packaging and order fulfillment Help ensure the accuracy of Läderach product merchandising, while executing proper food safety protocol Help schedule effective staff shifts and coordinate store meetings/events Help the Store Manager manage the accuracy product merchandising and store inventory orders Help achieve in-store compliance and loss prevention standards Act as a key communicator of corporate values to customers and employees Manage the store in the absence of the Store Manager Other role related responsibilities as assigned by the Store Manager Desired Qualifications

At least one year of experience in a retail space with increasing levels of responsibility Equipped with strong leadership, staff management and customer service skills Reliable with a flexible schedule, including the availability to work extended hours, weekends, and holiday hours based on store needs Proficient computer skills such as email use and management, Microsoft 365, data entry, spreadsheets, and POS Quality-minded with keen attention to detail Proactive and efficient Passionate about chocolate Compensation Package

Competitive pay starting at $26 Hourly Dental, Vision, and Health Insurance Free of Charge Life Insurance options Additional discounts and perks What We Offer You

An exciting working environment with motivated colleagues A position with lots of personal responsibility The opportunity to contribute fresh ideas An open and respectful feedback culture In-house and external further training Unique career opportunities Generous discounts on our products Chocolate at work Easily accessible locations Freshness, artisanal skills, and Swissness—these are the core values the chocolate factory Läderach stands for. Founded in 1962, our family company now employs more than 2,200 people from around 70 countries and continues to grow. Läderach is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law.

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