Account Director

📍 Toronto, Canada

McCann Canada

Job Description

We are looking for a passionate, spirited Account Director to join our Wendy’s team here in Toronto. The addition to our team will be someone who can independently run initiatives, and support in the brand’s annual planning. They will take a leadership role on the day-to-day management of the client’s business, looking beyond their marketing needs and acting as an extension to the marketing team. Most importantly, they will be an instrumental partner to our creative, strategy and production teams, working together daily to champion big ideas and make them a reality.

The Team The McCann Toronto Business Leadership team is a collective of brave, nimble and smart individuals capable of rising to any occasion. Our goal is to create work that allows brands to play a meaningful role in consumers’ lives.

What You Will Do

Manage internal team, agency resources and workflow process

Take an active role in building a positive agency culture

Primary contact with senior clients, providing clients with innovative short and long term strategic marketing guidance

Fully understand all aspects of the client’s business and the competitive business environment

Take the lead role in building the client’s business, generating new strategies for agency-client partnerships

Identify and proactively lead new business opportunities for the client

Ensure that team writes clear effective briefs for creative effectiveness

Develop effective strategies to motivate creative excellence while maintaining strategic course

Assist in building and championing integration across integrated agency partners

Ensure that agency team produces all client work with highest level of quality, on time and on budget

Provide counsel to team and client on communication projects

Ensure that strategies are being met on multiple on-going campaigns

Overall fiscal responsibility for estimates, budgets and billings

Responsible for taking the lead role for new hires into the group, building an effective team

Provide input into staffing plans, budgets and promotions

Take an active role in developing all direct reports, providing mentorship and conducting on-going performance evaluations

Assist in new business initiatives

Who You Will Have

Minimum of 7 years experience in a client service role in an agency

3 years Account Director level experience preferred

QSR category experience is an asset

Branding and retail experience is also an asset

Ideal applicant would have been involved in multiple integrated campaigns

Solid understanding of agency and creative process

Track record of building strong client relationships

An EQ that makes other EQ’s jealous

Continually drive for results and highest quality standards

Highly developed interpersonal and communication skills

Demonstrated fiscal management skills

Ability to keep composure in high stress situations

Experienced people manager, demonstrating strong mentoring abilities

Superior organizational and time management skills with a strong attention to detail

Demonstrated strategic thinker with ability to lead the day to day

Solid understanding of business and current marketplace

Ability to design and deliver presentations with a creative flare

Proficient in MS Office

The Company McCann Worldgroup Canada is committed to a diverse workforce as an Employment Equity employer (Women, People with Disabilities, Aboriginal Peoples, and Visible Minorities) and aims to maintain an inclusive and equitable workplace where employees feel valued, respected, and supported. If you require an accommodation, we would be happy to work with you to meet your needs.

Notice: Online Hiring Scams

Please be aware that individuals not associated with McCann Canada and/or McCann Worldgroup have fraudulently used our name and branding to solicit applications for fake jobs, to conduct fake job interviews, and/or to make fake job offers.

McCann Canada/McCann Worldgroup will never contact you from a personal email account (@gmail.com, @hotmail.com, etc.) nor ask for money in exchange for recruitment services such as background screenings, equipment costs, etc. No financial information will be requested for recruitment purposes (bank account, credit card details, etc.). Interviewers will not ask for confidential or personal information (driver’s license or passport, a social security number, credit card, or banking information). Interviews are conducted in person or via web conferencing, not through text or messaging apps (Whatsapp, Messenger, SMS, etc.).

If you have provided personal information in connection with a fake job offer or interview and you are concerned, we suggest you take appropriate action and contact local law enforcement in your area. Please also reach out to us by sending an email to fraudreport@interpublic.com.

Seniority level

Director

Employment type

Full-time

Job function

Business Development and Marketing

Industries

Advertising Services

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Job Details

Posted Date: October 5, 2025
Job Type:
Location: Toronto, Canada
Company: McCann Canada

Ready to Apply?

Don't miss this opportunity! Apply now and join our team.