Director of Sales

Overview Organization- Hyatt Place Mississauga Centre

Responsibilities

Sales Strategy & Revenue Generation

Develop and execute strategic sales plans to achieve and exceed revenue targets for both the hotel and the convention centre

Personally lead and secure key accounts, major group opportunities, and high-value convention business

Drive group, corporate, SMERF, and social event segments with a proactive, results-oriented approach

Create and implement targeted, urgency-based offers to stimulate demand during need periods and optimize space utilization

Collaborate closely with Revenue Management to support pricing, inventory control, and overall yield strategy

Monitor competitive set performance and local market trends

Commercial Leadership – Luxe Convention Centre

Lead the commercial strategy and revenue performance of Luxe Convention Centre, ensuring optimal utilization of event space and sustained growth across corporate, association, and social segments.

Develop and implement strategic pricing, packaging, and promotional strategies to maximize revenue and utilization

Build long-term convention and event partnerships to support sustainable account growth

Ensure the convention centre is positioned as a premier meetings and events destination within the GTA

Sales Process & Performance Discipline

Establish a clear and consistent sales cadence, including regular pipeline reviews, forecasting sessions, and performance tracking

Drive strong CRM utilization and sales process discipline across the team

Build, qualify, and actively manage a robust prospect database for corporate, group, and event clients

Maintain accountability for pace, production, and conversion metrics

Leadership & Collaboration

Lead, coach, and develop the sales and events team to ensure high performance and accountability

Partner closely with Operations to ensure seamless execution of group and event business

Maintain strong communication with ownership and Hyatt leadership

Client Relationships & Business Development

Build and maintain long-term relationships with corporate clients, planners, and community partners

Conduct site tours, presentations, and client negotiations

Ensure a smooth transition from contract to execution to deliver an exceptional guest and planner experience

Leadership Competencies

Strategic and commercially driven

Results-focused with strong ownership mentality

Structured and process-oriented

Collaborative, professional, and guest-centric

Why Join Us

Be part of Hyatt, a globally recognized hospitality brand

Lead sales efforts for a growing Hyatt Place Hotel and the Luxe Convention Centre

Competitive compensation and benefits

Career growth opportunities within Hyatt’s global network

Qualifications Progressive sales experience in hospitality, hotel, or event venue environments

Strong understanding of the GTA corporate and group market

Proven success in driving group and convention revenue

Experience with branded hotels

Strong negotiation, presentation, and communication skills

Proficiency with CRM platforms and sales reporting tools.

Strong financial and analytical acumen

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