customer accounts supervisor

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Overview Languages: English

Education College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year or equivalent experience.

Experience 7 months to less than 1 year

On site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Co-ordinate activities with other work units or departments

Establish work schedules and procedures

Examine and verify the accuracy of work

Identify workers’ training needs

Prepare and submit reports

Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality

Train staff/workers in job duties, safety procedures and company policies

Conduct performance reviews

Recruit and hire staff

Co-ordinate, assign and review work

Experience and specialization Computer and technology knowledge

MS Office

Security and safety

Basic security clearance

Bondable

Work conditions and physical capabilities

Attention to detail

Fast-paced environment

Large workload

Tight deadlines

Work under pressure

Personal suitability

Accurate

Dependability

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Judgement

Organized

Reliability

Team player

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