Escalation Specialist — Tax & Water Support

A Canadian municipality is seeking a customer-focused Escalation Specialist to join the Financial Services Division. This individual will support staff with complex revenue issues, resolve escalated customer issues, and maintain procedural documentation. The ideal candidate will have a two-year college diploma and three years of relevant experience in customer service. The position offers a salary range of $72,582 to $77,132 and a comprehensive benefits package. This role requires strong communication and analytical skills. #J-18808-Ljbffr