Counsellor II

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global‑leading health and well‑being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Counsellor II Hybrid EAP & WSP Program, Permanent Full‑time, In‑Person - Calgary, AB

Workplace Support Programs (WSP): A group of programs designed to address mental health concerns in the workplace. TELUS Health's Workplace Support Program offers the industry's earliest intervention into employee mental health issues that require a solution beyond short‑term EAP support or as part of a disability case management treatment plan. The programs provide professional assessment and counselling to support an individual's return to healthy productivity. These clinical interventions address issues requiring longer‑term, more specialized or more intensive levels of care in order to prevent or manage workplace performance problems, absence and disability.

What You Bring Required:

Master’s Degree in Counselling, Psychology, Social Work or related field

Minimum five (5) years of post‑masters clinical experience

Professional Registration - ACSW, CAP, CCC

Knowledge of clinical assessment tools with experience conducting substance abuse assessments & mental health assessments

Ability to assess all types of psycho‑social disorders and develop treatment plans

Strong report writing skills & case management skills

Experience supporting mandated clients

Experience working in an inpatient/outpatient substance abuse treatment facility considered an asset

Basic knowledge of community resources around Calgary

What TELUS Health Offers You

Comprehensive benefits from day one: customizable medical, vision and dental coverage, plus up to $5,000 annually for your own mental health support

Professional development support: paid professional development days, clinical supervision, continuing education opportunities and full professional membership renewal coverage

Work‑life balance: generous paid time off including vacation and well‑being days, plus schedule flexibility

Career growth: clear pathways for advancement within Canada's largest integrated health services organization

Clinical community: access to peer consultation, specialized clinical resources and a network of over 1,000 mental health professionals

Modern tools: user‑friendly digital platforms that reduce administrative burden

Meaningful impact: serve your Calgary community while being part of a mission‑driven organization improving access to quality mental health care across Canada

A bit about us We’re a people‑focused, customer‑first, purpose‑driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: If knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

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