Manager, Patient Services (Limited Duration)

**Manager, Patient Services** **Job Purpose** The Manager, Patient Services is responsible to understand the patient and health care professional (HCP) experience and develop and execute support programs that address unmet patient and health care professional needs and supporting optimal access to prescribed therapies; oversight of vendor(s) delivering these programs; execution of program services including quality assurance practices; quality control plans and continuous quality improvement programs.

The Manager, Patient Services will also be responsible for the development and execution of patient/HCP/Caregiver materials as required for program stakeholders.**Responsibilities:** Maintains knowledge and understanding of relevant Biogen products and therapeutic areas as well as the payer landscape

All other duties required. **Qualifications** **Education** **Experience, including # of years**5 years of experience in developing/ leading patient / HCP programs or services, preference given to those with experience in assigned therapeutic area Preferred experience in Neurology and Women’s Mental Health

Fluency in English; proficiency in French is desired.**Skills** Pharmaceutical/health care sales / commercial experience and successful Knowledge of Canadian Healthcare landscape, strong understanding of PSP Strategies and pharmaceutical reimbursement pathways

Must have strong analytical skills and business acumen with the ability to think strategically Proven ability to find pragmatic solutions to problems Superior communication skills; both oral and written Ability to communicate to all lines of the business Demonstrated digital capabilities and solutions with focus on operational effectiveness and stakeholder experience

Requirement digital ability – see attached descriptors for reference.

e.g.

Ability to work across multiple digital platforms and early adoption of new systems/applications. Demonstrated awareness and understanding of external marketplace issues and ability to apply this as appropriate Sound project management, time management abilities

Ability to work independently with minimal supervision Ability to work with cross functional teams Ability to influence without authority We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired.

to learn more about our DE&I efforts.All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission.## **Caring Deeply. Achieving Excellence. Changing Lives.****Scam Advisory:**

Please be cautious of scam recruitment offers claiming to be from Biogen. All legitimate correspondence from a Biogen employee will come from a "@biogen.com" email account. Learn more about scams and fraudulent job postings . #J-18808-Ljbffr