Job Description
Solutions Architect – CPQ & Billing (Post-Sales Delivery / Implementation)
About the Role
We are seeking an experienced Solutions Architect
specializing in Configure Price Quote (CPQ)
and Billing/Revenue Management
solutions. This role is fully focused on post-sales delivery : owning solution design, implementation leadership, and ensuring customers realize value from our platform.
As the Solution Architect, you will lead discovery, translate business requirements into scalable solution designs, guide configuration and integration, and serve as the technical expert throughout implementation. You will collaborate closely with customers, project managers, and technical teams to deliver complex CPQ and billing solutions that support pricing, quoting, subscription billing, usage/rating, and revenue recognition.
We operate in a high-growth environment where processes evolve and priorities shift as we scale — so you should be comfortable working in a startup-style setting while still bringing structure and best practices to our delivery approach.
Key Responsibilities
Solution Design & Delivery
Lead post-sales discovery to understand business processes, pricing models, quoting workflows, billing requirements, and integration needs.
Design end-to-end CPQ + Billing architectures, including data models, integrations, customizations, and reporting.
Produce implementation assets: solution design documentation, configuration workbooks, data mapping, and integration specifications.
Own technical decisions throughout the project, ensuring solutions are scalable, maintainable, and aligned with platform best practices.
Implementation Leadership
Serve as the primary technical point of contact for the customer after contract signature.
Partner with project management to drive delivery timelines, scope, risk mitigation, and customer expectations.
Support configuration, testing, deployment, and go‑live activities.
Facilitate customer enablement and knowledge transfer to ensure long‑term success.
Integration & Data
Design and support integrations between CPQ/Billing platforms and CRM, ERP, and payment gateways.
Provide guidance on data migration strategy, data validation, and cutover planning.
Customer Success
Act as a trusted advisor to customers, helping them operationalize complex pricing, subscription management, invoicing, and revenue recognition processes.
Identify risks early, propose solutions, and maintain a collaborative relationship with customers.
Contribute to continuous improvement of implementation methodology, reusable assets, templates, and best practices.
Team Enablement
Support and mentor junior consultants and configuration specialists.
Encourage a culture of shared learning, documentation, and continuous improvement.
Qualifications
Required
8+ years of experience delivering and implementing CPQ, Billing, or revenue management solutions (Salesforce CPQ/Billing, Oracle CPQ, Zuora, NetSuite, etc.).
Demonstrated success as a solution/technical lead on complex delivery projects.
Strong understanding of CRM → CPQ → Billing → ERP data flows, including subscription lifecycle and revenue processes.
Experience designing and implementing API‑based integrations and middleware patterns.
Ability to translate business processes into system capabilities and communicate trade‑offs and design decisions to stakeholders.
Comfortable working in a fast‑moving, evolving environment where processes are still maturing and customer use cases are complex.
Preferred
Knowledge of ASC 606 / IFRS 15 revenue recognition.
Background with subscription billing, usage metering, and rating engines.
Relevant platform certifications (e.g., Salesforce CPQ Specialist, Salesforce Billing, Zuora).
Experience in SaaS, high‑growth, or startup environments.
What We Offer
Competitive salary and benefits package.
Opportunity to directly influence how our platform is implemented and scaled.
High visibility and ability to shape delivery methodologies and standards.
A collaborative team environment that values curiosity, ownership, and continuous learning.
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