Senior Call Center Manager: Lead Performance & People

A growing tech-enabled business services company in Nova Scotia seeks an Experienced Call Center Manager to oversee daily operations, drive performance, and ensure client satisfaction. The ideal candidate has a Bachelor's degree, 5+ years in a contact center, and strong leadership skills. Responsibilities include managing KPIs, mentoring team leads, and aligning expectations with clients. Benefits offered include competitive salary, health benefits, and paid time off. #J-18808-Ljbffr