Senior Director of Manufacturing Operations

Senior Director of Manufacturing Operations

Échelle salariale 150 000$ to 170 000$ base & bonuses / yearly Pays Canada Code postal J4G1S7 COMPANYDESCRIPTION : Our client is a fast-growing North American manufacturing leader known for its entrepreneurial culture, operational excellence, and strong investment in innovation, operating multiple production and distribution sites across the continent.

JOBDESCRIPTION : We are seeking a Senior Director of Manufacturing Planning & Customer Service to lead end-to-end production and distribution planning, enhance customer experience, drive operational excellence, and develop high-performing teams across multiple North American sites

TASKSAND RESPONSIBILITIES :

Lead Planning Excellence: Oversee Demand, Production, and Distribution Planning rhythms: Improve forecast accuracy, service levels, and operational predictability

Scale the Customer Promise:Strengthen service excellence through proactive, consistent support

Ensure customers have clear visibility into timelines and delivery expectations

Advance Technology & Modernization: Continue unlocking D365 capabilities across planning and service workflows

Introduce practical automation and AI tools that accelerate execution

Develop Leaders & High-Performing Teams: Mentor senior leaders and support succession across the organization

Foster accountability, collaboration, and continuous improvement

Drive Performance: Own KPIs: service levels, throughput, forecast accuracy, productivity

Own the S&OP cadence, driving alignment and execution across Sales, Operations, Supply Chain, and Finance.

Profil

QUALIFICATIONS : Bachelor's degree in Engineering, Operations Management, or a related field 10+ years of senior leadership experience in manufacturing, planning, supply chain, and/or customer operations Demonstrated success leading large-scale, enterprise operational organizations (multi-sites) Strong people leadership skills with proven ability to drive and manage change Bilingual in English and French (English required to support customers and suppliers outside Québec and in the U.S.) Proven leadership and team management capabilities; Strong analytical thinking, ability to lead in a matrixed environment, and proficiency in Lean/CI tools. Technology & Systems: Experience using ERP/MES systems (e.g., Microsoft D365) and automation tools to improve production efficiency and control. WORK CONDITIONS : Full time, permanent position;40 hours a week Salary base of 150 000$ to 170 000$ base / year ly Bonus added Minimum 4 weeks vacation Insurance RRSP Note: The masculine is used to lighten the text withoutprejudice to the feminine form. ANYQUESTIONS ABOUT THIS ROLE? Contactthe assigned recruiter (see at the top right of the page) 514.842.7846

#J-18808-Ljbffr