Group Account Director Toronto

Grey Health is the culmination of the rich legacies of two powerhouse brands —Grey and TANK. With borderless employees spread across 20 studios in 18 countries, we all work collaboratively with one mission in mind: to deliver famously effective ideas that drive business results for top tier clients in the health and wellness market. In 2023, Grey was named a Top 100 Most Loved Workplace and our agency network and The Grey Group, ranked in the top ten award winners at the Cannes Lions International Festival of Creativity.

While TANK and Grey maintain their unique identities and market presence, they now benefit from shared resources and strategic direction that help us unlock new opportunities across the globe.

POSITION OVERVIEW As a Group Account Director, you will be a senior leader responsible for overseeing a portfolio of key pharmaceutical accounts, driving client success, and fostering strategic partnerships. This role demands exceptional client relationship management, strong business acumen, and proven leadership skills to manage account teams, ensure operational excellence, and identify new growth opportunities, all while contributing to the overall strategic direction and financial health of the agency.

KEY RESPONSIBILITIES Client Management:

Develop a deep understanding of the strategic/tactical needs of each brand under their responsibility and participates in the development of the strategic and tactical brand plans with their Account teams

Develop and maintain long-term partnerships with both the brand team and senior management

Provide leadership by anticipating opportunities and roadblocks in order to optimize team performance and intervene accordingly

Act as a role model and coach to the account directors and other direct reports

Actively meet with account directors and their teams to ensure the management of projects are running smoothly

Be actively involved in ensuring the cross-fertilization of best practices within their teams and the Client Services group as a whole

Provide guidance and clarity in identifying team priorities and gaps

Key Internal Leader and Partner:

Monitor the performance of projects and programs, serving as a change manager to optimize the process

Manage processes through internal teams, clients and suppliers

Ensure that client mandates are successfully carried out

Provide clear and timely information to any internal resources involved in project

WHAT YOU WILL NEED

10 to 15 years of pharma agency experience

5 years of experience as account director including management of major accounts

Experience in building and managing teams including coaching and mentoring

Proficiency and understanding of operations including the Tank process

Excellent knowledge of the trends of the communication and marketing industries

Strong strategic ability

Business savvy and financial acumen

Great communication and persuasion skills

Self-starter aptitude and ability to work autonomously

Inspirational leadership with ability to propose effective solutions and make decisions

Ability to build trust relationships

Passion about getting things done within stringent internal/external timelines and deadlines

Multitasking ability and capacity to work under pressure in fast-paced evolving and growing internal/external environments

Desire to be an important member of business growth

Planning and organizational skills

WHAT WE HAVE TO OFFER Challenging Work - As leaders in the health advertising industry, we thrive on solving complex problems and innovation. Each employee is encouraged to bring their best ideas forward to solve problems.

Dedicated Team - It’s in our DNA to work hard and play hard: celebrate our wins, laugh and have fun. We are stronger, together, when we are open and real. At TANK, everyone is valued and plays an important role in our shared success. We care for our people and our clients.

Global Community - Support from the WPP People community and bring your contribution to a greater good while collaborating on WPP strategic projects or initiatives.

PERKS AND BENEFITS

Competitive compensation package

Extensive Group Insurance Program on Day 1

Vacation according to experience

Paid Christmas shutdown

Extended long weekends on statutory holidays - TANK Days (extra days off annually)

Work-life balance measures

We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

TANK WW

is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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