Senior DevOps Engineer

At TELUS, we're using our world-leading technology to enable remarkable human outcomes. The SmartHome+ team is at the forefront of protecting what matters most to Canadians - offering intelligent home security solutions, professional monitoring, and smart home automation that keeps families safe and connected. Learn more about our products at TELUS SmartHome+.

We're building the next generation of smart home technology that serves hundreds of thousands of customers across Canada, and we need exceptional engineers to help us scale.

Position Overview We're seeking a Senior DevOps Engineer with deep expertise in AWS cloud infrastructure, exceptional TypeScript programming capabilities, and strong systems design thinking to join our SmartHome+ Platform Engineering team. In this role, you'll architect, build, and maintain scalable, reliable, and secure infrastructure that powers TELUS SmartHome+'s connected devices, mobile applications, and professional monitoring services serving hundreds of thousands of Canadian homes.

Key Responsibilities

Design, implement, and manage robust AWS cloud infrastructure for SmartHome+ services using Infrastructure as Code (IaC) principles

Architect multi-region, highly available systems leveraging AWS services (ECS, EKS, Lambda, S3, DynamoDB, IoT Core, Kinesis etc)

Optimize cloud costs while maintaining the performance, security, and reliability standards required for home security and monitoring services

Implement and maintain container orchestration platforms (ECS, EKS, Kubernetes) for SmartHome+ microservices

Design and manage CI/CD pipelines for automated deployment and testing of SmartHome+ applications and infrastructure

Programming & Automation

Develop automation scripts, tools, and frameworks primarily using TypeScript and Node.js

Build custom tooling to improve developer productivity and operational efficiency across the SmartHome+ engineering teams

Write clean, maintainable, and standardized TypeScript code for infrastructure components (AWS CDK constructs)

Implement infrastructure testing frameworks and validation tools using TypeScript testing libraries

Architect solutions for SmartHome+ infrastructure that balance technical debt, time-to-market, and long-term maintainability

Lead technical design reviews and provide guidance on system architecture decisions for connected home devices and monitoring platforms

Design observability and monitoring strategies across distributed IoT and cloud systems

Implement disaster recovery, backup, and business continuity solutions for critical home security services

Mentor junior engineers and promote DevOps best practices across SmartHome+ engineering teams

Collaborate with development, testing, device engineering, product teams to streamline workflows for smart home product delivery

Participate in on-call rotations and incident response for SmartHome+ services, driving root cause analysis

Contribute to technical roadmaps and strategic planning for SmartHome+ platform evolution

Drive adoption of DevOps culture and practices across the SmartHome+ organization

Required Qualifications

7+ years of experience in DevOps, Site Reliability Engineering, or Platform Engineering roles

5+ years of hands-on experience architecting and managing AWS infrastructure at scale

Proven track record of designing and implementing large-scale distributed systems, preferably in IoT, connected devices, or consumer technology

Experience in a high-growth technology environment or enterprise-scale organization

Technical Skills AWS Expertise:

Deep knowledge of AWS core services, multi-account environments, and well-architected framework

Experience with AWS networking (VPC, Load Balancers, etc)

Strong understanding of AWS security best practices (IAM, KMS, Secrets Manager, Security Groups)

Hands-on experience with containerization (EKS/ECS, Kubernetes, Docker)

Experience with AWS IoT services (IoT Core, IoT Greengrass, Device Management) preferred

TypeScript & Programming:

Strong proficiency in TypeScript and Node.js for building infrastructure tools, automation

Experience with Infrastructure as Code tools, preferably AWS CDK (TypeScript), CloudFormation

Systems Design:

Deep understanding of distributed systems principles and patterns

Experience with microservices architecture and service mesh technologies

Knowledge of database systems (relational and NoSQL) and data storage strategies for high-volume event data

Understanding of caching strategies, Redis, CDN implementation, and real-time data processing

Experience with event-driven architectures and message queuing systems (SQS, SNS, EventBridge)

DevOps & Tooling:

Expert-level experience with CI/CD tools (AWS CodePipeline, GitHub Actions, GitLab CI)

Strong understanding of version control strategies

Experience with monitoring and observability tools (CloudWatch (preferred), Datadog, Grafana)

Familiarity with log aggregation and analysis tools (CloudWatch Logs)

Expert-level knowledge of operating AWS ECS and AWS EKS workloads

Soft Skills

Excellent problem-solving and analytical abilities

Strong written and verbal communication skills

Ability to translate complex technical concepts for non-technical stakeholders

Self-motivated with a continuous learning mindset

Experience working in Agile/Scrum environments

Nice-to-Have Qualifications

Experience with IoT device management and fleet operations at scale

Experience with chaos engineering principles and tools

Background in telecommunications, home security, or smart home technologies

Contributions to open-source projects, particularly in the TypeScript/AWS ecosystem

Experience with real-time video streaming infrastructure

Knowledge of compliance frameworks relevant to home security (SOC 2, ISO 27001, PCI-DSS, UL certifications)

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