Manager, Trolley Overhead Technical Support

Marketing Statement As the largest operating company in the integrated TransLink enterprise, Coast Mountain Bus Company (CMBC) operates a fleet of clean-fuel conventional and community shuttle buses, zero-emission trolley buses, and passenger ferry SeaBuses in Metro Vancouver, the largest single transit service area in Canada.

At CMBC, one of BC’s Top Employers, we're committed to providing an innovative, healthy, and engaging workforce. This is reflected in our workforce of over 5,500 employees performing over 400 unique jobs, who are committed and empowered to deliver service that attracts nearly 1.1 million passengers daily and connects people, businesses, and communities in the Metro Vancouver region.

We have the important job of helping our passengers get to work, appointments, visiting with family and friends, and back again every day. Metro Vancouver relies on us, and we take that as a point of pride.

Responsibilities Primary Purpose: Provides technical, engineering, and project leadership for CMBC’s Trolley Overhead (TOH) power distribution system. Serves as CMBC’s primary technical authority for TOH design support, system analysis, inspections, preventative maintenance planning, and engineering documentation. Leads a technical support team responsible for layout development, field investigations, estimating, and program implementation. Works closely with the Manager, Trolley Overhead Power Distribution, to ensure alignment between technical programs and operational execution. Coordinates technical activities with internal stakeholders, municipalities, developers, contractors, and the TransLink Capital Program to ensure the safe, reliable, and efficient operation of the TOH network. Ensures all technical work aligns with CMBC standards, safety requirements, operational needs, and long‑term asset strategies. Supports the Senior Manager with system expertise, performance insights, and continuous improvement of TOH programs, processes, and engineering practices. Responds to off‑hour emergency calls as required.

Key Accountabilities Technical Support & Engineering Expertise: Serves as CMBC’s primary source of technical support for TOH system components, designs, failures, and engineering queries. Troubleshoots complex technical issues and provides solutions to field staff, supervisors, and external partners. Conducts technical reviews of equipment, components, and system designs. Provides technical recommendations to support system reliability, asset performance, and lifecycle planning.

Leadership: Provides leadership and direct supervision to reporting staff. Assigns work, sets priorities, and provides coaching, mentorship, and technical direction. Leads performance management processes including goal setting, evaluations, attendance management, and discipline where required. Ensures staff receive appropriate training, development, and certification to maintain competency. Plans resources, manages workload distribution, and coordinates leave coverage. Promotes a strong culture of safety, teamwork, and continuous improvement.

Project Management & Coordination: Leads TOH‑related projects including replacements, renewals, and system improvements. Develops scopes of work, cost estimates, timelines, and resource plans. Coordinates with contractors, municipalities, engineering consultants, and internal departments. Monitors project performance, risks, issues, and deliverables to ensure successful project outcomes.

Drawings, Design Support & Technical Documentation: Prepares, reviews, and updates TOH engineering drawings, layout plans, and specifications. Maintains accurate technical documentation and version control for use by field crews and engineering teams. Ensures designs reflect current standards, system conditions, and operational needs.

3rd‑Party Coordination: Serves as CMBC’s technical point‑of‑contact for municipalities, utilities, developers, and external contractors. Coordinates planning, cost estimating, quoting, execution oversight, and cost recovery. Ensures all external work complies with CMBC’s TOH standards and safety requirements. Coordinates resources with Manager, Trolley Overhead Power Distribution and Manager, Power Systems.

Capital Projects: Serves as CMBC’s technical point‑of‑contact for TransLink Capital projects. Coordinates planning, cost estimating, quoting, execution oversight, and cost recovery. Ensures all external work complies with CMBC’s TOH standards and safety requirements.

Inspections & Preventative Maintenance Planning: Leads planning of TOH inspection programs. Analyzes inspection data and recommends corrective or preventative actions. Supports lifecycle planning, risk mitigation strategies, and long‑term maintenance program development.

Safety & Compliance: Ensures all work aligns with the Canadian Electrical Code, WorkSafeBC, CSA standards, and CMBC safety procedures. Supports development and updates of safe work procedures, engineering standards, and hazard controls. Participates in safety committees, field audits, and safety investigations.

Stakeholder Coordination & Communication: Builds strong working relationships with municipalities, BC Hydro, consultants, development partners and internal stakeholders. Provides clear technical communication to leadership, field crews, and project partners. Prepares reports, technical summaries, and recommendations for management.

Qualifications Education & Experience: Diploma or degree in electrical, mechanical, or civil engineering; or AScT designation; or an equivalent combination of education, training, and experience. Minimum five (5) years of progressively responsible experience in overhead line construction, electrical distribution, power systems, or transit infrastructure. Experience in technical project management, engineering documentation, and system inspections. Experience supervising technical staff, leading engineering/technical programs, or managing multi‑disciplinary teams is preferred. Experience working in a unionized environment is an asset.

Other Requirements Strong technical understanding of overhead power distribution, trolley overhead systems, components, inspection practices, and construction standards. Ability to read, prepare, and review engineering drawings, layouts, and specifications. Field Safety Representative (FSR) certification Level A would be an asset. Advanced analytical and problem‑solving skills. Excellent organization and time management skills. Solid leadership skills to provide direction and manage contractors. Proficient report writing and at standard office tools including word processing, spreadsheet, AutoCAD and project management software.

Other Information Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Work Schedule 37.5 hours per week.

Work Designation Hybrid. This position offers the flexibility of working both on‑site and remotely within B.C.

Rate of Pay The salary for this position ranges from $109,920 - $164,880 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role. We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan as well as other employment offerings will be discussed in detail as your application progresses.

How To Apply Please click the 'Apply' button at the top right corner or go to https://www.translink.ca/About-Us/Careers.aspx to apply for this position and view instructions on the process. INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on‑line.

Posting Date: January 27, 2026. Closing Date: February 3, 2026. Please note that only those short listed will be contacted. Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.

Equal Employment Opportunity Coast Mountain Bus Company is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion. Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca

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