Warehouse General Manager

152 Alston, 152 Alston Ave, Pointe-Claire, Quebec, Canada Job Description

Posted Friday, March 13, 2026 at 4:00 AM JOIN OUR TEAM Spectrum Supply Chain Solutions

is a privately owned third-party provider of customized logistics solutions. Join our team and you\'ll be part of a diverse team focused on delivering the best possible service to our customer, creating a fun and collaborative work environment, and giving back to the community. Direct and coordinate the day-to-day activities of a warehouse operation which includes supervision of the warehouse staff, receiving, storage, distribution, systems administration, inventory control, sanitation and maintenance and Customer Service, and oversee warehousing activities in compliance with space availability, order fulfillment and business plans and ensure the training of employees, setting of performance goals, organization of work, and maintenance of a productive and participatory environment. RESPONSIBILITIES Responsible for the success of the operation ensuring adherence to business plans and budgets. Liaise with the Finance Team for monthly Customer reconciliation and internal budgets. Oversees warehouse operations, while ensuring established operational procedures are being followed according to company standards to effectively meet/exceed customer requirements. Develops and following approval, implements changes to operational systems to improve the flow in customer service, order management and shipping and receiving of customer products on time and undamaged. Manages key performance indicators and other related measurements, providing analysis, reporting and recommendations on a timely basis. Reviews forecasts, inventory reports, sales order reports, and other available material and devises plans to meet fluctuations in warehousing operation. Acts as a liaison between VP and Facility Operations Team and keeps each informed on matters of policy, procedure and production performance/problems. Establishes budgets for the facility and implements controls necessary to keep expenditures within budgetary limitations. Provides leadership to facility staff by: Hiring, training, developing and scheduling competent staff Articulating the goals of the facility and Company including but not limited to health and safety, productivity, housekeeping Providing opportunity for success by providing feedback and measurement of success Manages ongoing relationships and interactions with: customers, and vendors to assure adherence to contractual agreements. Will ensure that employees are trained as necessary. This includes cross-training to ensure efficient skill levels, soft skills training and certification in accordance with company guidelines and government regulations. Accountable for the facility safety programs in order to provide a safe workplace for all employees and within the regulations of local and provincial legislations. Assumes additional related responsibilities as required. Promote quality achievement and performance improvement across the organization through the establishment and maintenance of KPIs. Maintain the integrity and performance of quality expectations with Lean, cost-effective strategies that meet business objectives EXPERIENCE Ten (10) years distribution experience (some of which in a 3PL environment) Five (5) years of managerial experience Experience with retail replenishment, e-commerce, and wholesale logistics an asset Experience with WMS upgrades an asset COMPETENCIES Customer Centricity Fostering Culture Problem Solving & Decision Making Managing Through Change Developing Self & Others Planning & Results Orientation Communication Always Improving Mindset Business & Financial Savvy EDUCATION A bachelor’s degree in business management with a focus on operations management or similar; a designation in logistics management CITT or P.Log. Designation an asset The position holder will be required to communicate regularly with clients, management and colleagues located outside Quebec as part of work and case follow-ups. An intermediate level of spoken and written English is required. Join a diverse

team

empowered to continuously deliver value and make a real impact to our customers, our team, and our world. Work in an environment where safety is our first priority The opportunity to build a career with a growing company Medical, dental, and vision coverage for you and your family Life and disability insurance Wellness programs to support your family’s well-being A Retirement Savings Program with a company match Employee Appreciation Day Company sponsored social events Community volunteering We are

an equal opportunity employer

committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team. 152 Alston, 152 Alston Ave, Pointe-Claire, Quebec, Canada

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