District Manager

Kent Building Supplies is seeking a District Manager

of Retail Store Operations to lead, develop, and elevate store performance across Southern New Brunswick. District Managers at Kent are strong operational leaders who understand the full retail landscape—people, processes, customer experience, and financial results. You will oversee store operations, support Store Managers, and ensure excellence in execution to achieve sales, service, and safety goals.

Qualifications

5+ years of multi-unit retail leadership experience (District/Area Manager preferred)

Proven track record improving store operations, building high‑performing teams, and driving financial results

Strong knowledge of retail operational best practices (merchandising, inventory, labour planning, shrink, safety)

Ability to travel regularly within HRM

Exceptional communication skills, leadership presence, and problem‑solving capability

Proficiency in Microsoft Office Suite; comfortable learning new systems (e.g., Power BI)

What we offer:

A safe and supportive work environment

Wellness program

Employee and Family Assistance Plan

Employee discounts on home improvement products

Medical, Dental, Vision, RRSP Matching, and PTO benefits

Growth and development opportunities within Kent and the greater J.D. Irving, Limited organization

Responsibilities

Lead & Develop Store Teams Coach and mentor Store Managers to elevate leadership capability, operational execution, and customer service standards.

Drive Operational Excellence Ensure consistent execution of operational processes including inventory management, merchandising, store standards, and safety programs.

Support Customer Experience Goals Build a culture focused on delivering exceptional service, problem‑solving for customers, and strengthening community relationships.

Monitor & Improve Performance Review key metrics for sales performance, labour planning, shrink management, safety compliance, and customer satisfaction—identifying opportunities and implementing action plans.

Ensure Policy & Process Compliance Provide direction on operational policies, health & safety expectations, loss prevention practices, and company standards.

Collaborate Cross‑Functionally Work closely with leaders in HR, Operations, Merchandising, and Supply Chain to address challenges and implement initiatives.

Plan District Priorities Forecast operational needs, coordinate store priorities, support new store openings, and lead operational improvement projects.

Act as the Primary Support for Store Managers Mentor, troubleshoot operational issues, and ensure all stores have the resources needed to succeed.

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