Sr. Manager, Wireless Analytics

Sr. Manager, Wireless Analytics We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

Reporting to the Director, Wireless BI, you will be accountable to work with various reporting teams across the organization to provide analytical insights on the financial impact of our wireless customer activity from a revenue and subscriber base viewpoint. This includes showcasing key results with thorough data sets and intuitive dashboards. The primary area of focus is performance and trends within our existing Wireless subscriber base. The role will lead a team of talented BI professionals who oversee, enrich and provide greater visibility to the analytical capabilities of the Finance BI and Analytics team.

What you will do:

Lead the delivery of analytical insights using data to tell the business narrative to drive critical decisions

Lead the development of outputs in Tableau that display the results of our analytics delivering key messages in an intuitive fashion

Build relationships with Business Leaders, Technical Leads and other key stakeholders to align on priorities, areas of focus and data presentations

Partner with IT to lead the streamlining of processes and improve efficiencies

Initiate and drive change by identifying areas of analytical focus that lead to results with integrity

Drive continuous improvement on the team via experience, knowledge transfer, knowledge repository and process improvements and socialization

Automating and establishing controls for integrity

Ensure timely delivery of automated reports

Hands on dashboard build when demand dictates

The ideal candidate is a strong leader who has proven, exceptional communication capabilities. They will possess very strong problem-solving skills and must be able to present a strong sense of confidence, focus and leadership to other stakeholders.

What you bring:

Minimum of 6+ years of Telecommunications analytics experience required

Extensive experience with Tableau or other data visualization tools

Proficiency with SQL and familiarity with Databricks or similar unified data, analytics and AI platforms

Experience leading analytics teams including career development and coaching

Demonstrated experience with building BI delivery roadmaps collaborating with Senior Leadership and selling through the path to transformation

Ability to manage multiple priorities in a fast-paced exciting environment

Driven by results with a determination to constantly improve them

What's in it for you: We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.

Company matching contributions to charities you support Growth & Development Opportunities:

Self-driven career development programs (E.g. MyPath program)

Rogers First: priority in applying to internal roles of interest

Wellness Programs:

Homewood employee & family assistance program

Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions

Low or no-cost fitness membership

Our commitment to the environment and diversity:

Work for an organization committed to environmental protection

Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time Shift: Day Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: None Background Check(s) Required: Criminal Record and Credit Check Posting Category/Function: Reporting and Analytics & Analyst Requisition ID: 332355

Being a Rogers team member comes with some great perks & benefits including:

Health & well-being benefits

Donation matching

Paid time off for volunteering

Wealth Accumulation including: Pension plan & Employee stock options

Generous employee discounts

Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

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