Vice President, Communications

We are seeking a transformational leader ready to reimagine corporate communications at TELUS. This forward‑thinking senior executive will drive innovation, build excellence, and lead transformational change.

What You’ll Do Strategic Investor Relations Partnership

Establish a strategic partnership with the Investor Relations (IR) team, elevating how we integrate communications into investor meetings, earnings announcements, and financial disclosures.

Leverage finance announcements strategically in media to strengthen TELUS positioning.

Build an integrated framework that ensures Communications drives strategic value across all IR activities.

Media Relations & Brand Positioning

Cultivate strong, strategic relationships with top‑tier media to position TELUS effectively in the market.

Develop a proactive media strategy that showcases TELUS’ leadership in social purpose, innovation, healthcare transformation, and connectivity.

Create compelling narratives that elevate TELUS’ brand and competitive positioning.

Organizational Innovation & Transformation

Evolve the communications structure and operational model to a centralized corporate communications function that drives efficiency and impact.

Lead global communications optimization across TELUS, TELUS Health, TELUS Digital, and TELUS Agriculture & Consumer Goods to create a cohesive, integrated approach.

Champion AI adoption and innovation across the communications function to accelerate deliverables and enhance productivity.

Optimize cross‑functional collaboration with business units, establishing best‑in‑class processes and service delivery models that support our matrix organization.

Core Leadership Responsibilities

Build and inspire a best‑in‑class Communications organization.

Create and execute an annual strategic plan with innovative programs to engage TELUS team members and external stakeholders.

Consult and coach business leaders across multiple business units with creative communications solutions that drive business results.

Provide thought leadership on emerging digital, social media, and AI‑powered communications trends; team member engagement; executive communications; culture transformation; change communication; crisis management; and measurement.

Foster a continuous improvement and growth mindset, constantly seeking opportunities to increase ROI and enhance stakeholder experience.

Develop and own KPIs and financial budgets; provide metric reporting to measure quality and success.

Attract, develop, and retain top communications talent; coach team members to achieve performance and career goals.

What You Bring Must‑Haves

Matrix Organization Expertise: Proven experience navigating and succeeding in a complex matrix organization with multiple business units.

Transformational Change Leadership: Track record of leading large‑scale organizational transformations, including evolving communications functions and operational models.

Executive Partnership: Demonstrated success working with C‑suite executives and senior leadership teams as a trusted strategic advisor.

Strategic Vision & Execution

Strong executive leadership toolkit with deep expertise in strategic planning and transformational change.

Ability to create and articulate an inspiring vision while executing with precision.

Entrepreneurial and creative approach to developing innovative ideas and partnerships.

Data‑driven decision‑making balanced with creative storytelling.

Communications Excellence

Master storyteller who can elevate compelling narratives around social purpose, innovation, and transformation.

Advanced communications skills across all mediums—verbal, written, presentation, and digital.

Deep expertise in media relations, crisis management, and reputation management.

Proven ability to position organizations effectively in competitive markets.

AI & Technology Fluency

Well‑versed in AI applications for communications, with demonstrated ability to leverage technology to drive productivity and innovation.

Comfort with emerging digital and social media trends.

Forward‑thinking approach to adopting new tools and platforms.

Leadership & Influence

Inspirational and humanistic leader with proven track record of building highly engaged, high‑performing teams.

Superior consultative, influencing, and negotiation skills.

Ability to build strong, collaborative relationships across all levels and functions.

Comfortable with ambiguity; highly resilient; able to lead through complex situations.

Willing to roll up sleeves and work alongside the team.

Global & Cross‑Cultural Experience

Experience supporting communications across multiple geographies and entities.

Understanding of how to optimize communications structures globally.

Ability to work effectively across diverse cultures and business models.

Experience & Education

10+ years of experience in senior corporate communications roles within large, complex corporate environments or top‑tier PR agencies.

Demonstrated track record of leading transformational programs and working with C‑suite executives.

Proven history of strategic decision‑making and synthesizing information for executive leadership.

Bachelor’s degree in Communications, Journalism, English, or Business/Commerce.

Master’s degree and/or professional accreditation (e.g., ABC, APR) considered strong assets.

Advanced knowledge of English is required because you will most of the time interact in English with external parties and internal stakeholders, and work with IT tools whose interface is only accessible in English as part of this position’s main responsibilities.

#J-18808-Ljbffr