Front End Supervisor Full-Time - 7226 Parry Sound

Job Description

Pay Range: $23.35 - $25.60 At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us. With a career at The Home Depot, you can be yourself and also be part of something bigger. Under the management of Front End Supervisors, our Associates can flourish and reach their peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Front End Supervisors set objectives to delight our customers and grow long-term relationships between our associates and customers.

What sets us apart?

Health and Dental Benefits for Full Time associates

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

The Home Depot Values that inspire team work and comradery amongst Department Leaders and associates

What you will be doing:

Communicating, delegating and following up on daily tasks that are assigned to the Front End Associates (including Head Cashiers, Cashiers and Lot Associates)

Setting clear performance expectations, regularly documenting performance, delivering performance feedback and motivating team

Teaching and training associates on how to reduce shrink

Recognizing and rewarding good performance based on feedback from Voice of the Customer survey

Ensuring all paperwork and procedures are completed according to standard operating procedure

Work with vendors, merchants, Assistant Store Managers and Store Managers

Scheduling Associates for effective coverage

Ensuring all required training is provided on Home Depot policies, procedures, reports, and culture

Developing associates and future leaders via position-based core curriculum learning program

Follow-up on Customer issues and own the resolution process inside the store to ensure customer satisfaction is achieved

What we are looking for:

Ability to work a flexible schedule; including days, evenings and weekends

Excellent organizational, interpersonal and customer service skills

Excellent decision making ability and problem solving skills

1-2 years experience as a supervisor / leading teams

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses

Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants

for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process. Your email

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