Senior Technical Support Architect AI-Driven SaaS

A leading sustainability solutions provider in Ottawa is seeking a Technical Support Architect. This senior-level role involves managing technical escalations, collaborating with Product and Engineering teams, and optimizing AI-driven customer support workflows. Candidates should have a Bachelor’s degree and 5-7 years of experience in technical support, preferably within SaaS environments. Join a dynamic team that values flexibility and professional development. #J-18808-Ljbffr