Family Worker -ACTT/EPI

Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose.

Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non‑Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.

What We Offer As a community‑based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.

4 weeks accrued vacation

Up to 18 paid sick days accrued per year, plus 2 flexible days each year

HOOPP Pension Plan

Ongoing professional development plus $250 annual funding for continuing education and certifications

$350 annual allowance to invest in achieving your personal wellness goals

We are looking for a Family Worker to join our team!

The Family Worker will report to the Program Manager, ACTT/EPI and will provide individual, family and group support using lived experience strategies to encourage learning and growth. This position will use a stepped care approach to provide consultation and support to the team, increasing knowledge and strategies of family systems.

Status: Permanent full‑time, 37.5 hours per week. Note, this posting is for an active vacancy.

Salary: $67,419.02 – $79,316.51 annually. (Candidate qualifications will be considered when determining the starting salary)

Location: This position is based out of our 60 West Drive, Brampton office. Due to the nature of this program, this role is on‑site and/or community based.

What you will do

Provide individual and group supports for families

Complete a family assessment to identify areas of need and develop care plans

Increase awareness of resources and provide education about mental health and addictions to families to address their concerns

Support families in building healthy relationships, enhancing personal connections, implementing self‑care strategies, and becoming strong advocates

Facilitate groups as part of CMHA PD’s multidisciplinary team, including the creation of new groups and act as a back‑up facilitator

Manage a caseload including regular re‑assessments, updating risk levels and caseload reviews

Refer and link families to community resources and groups that support their goals

Participate in regular staff meetings and care planning to provide family systems expertise for client care

Contact primary care at regular intervals to report clients’ care plan and discharge summary

Work collaboratively with other Family Workers to support organizational needs (e.g., volumes across all regions)

Update all appropriate documentation within 24 hours of client contact, as required by CMHA PD policy and procedure.

Participate in the Family Community of Practice and other agency and community committees and workgroups as requested by manager.

What you need to join our team

Personal family experience with mental health and/ or addiction, as well as a willingness to share experience

Post‑secondary degree or diploma in relevant discipline (e.g., BSW, MSW, OT, RN)

Must be registered in the province of Ontario as a member in good standing with an appropriate regulatory college (e.g., Registered Social Worker, Registered Social Service Worker, Registered Occupational Therapist, Registered Nurse or Registered Psychotherapist)

Minimum 2 years of experience in the mental health and addictions sectors with a focus on assessment, brief interventions and short‑term supports

Expertise in community mental health and/or community‑based human services

Demonstrate crisis intervention skills for both telephone and in‑person situations

Utilize trauma‑informed best practices

Empathize and connect with those experiencing the mental health and addictions system

Conduct assessments and coordinate services that are recovery‑oriented, based on need

Demonstrate excellent decision making, problem recognition and problem‑solving skills

Demonstrate strong computer literacy in Microsoft Office suites, virtual platforms, and client database management

Might be required to work evenings and weekends

Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence.

Openness to operate from an anti‑racist, anti‑oppressive, 2SLGBTQ+ affirming and intersectional framework.

Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc.

Fluency in a second language, including ASL (American Sign Language) is considered an asset.

Proof of administered full‑series Health Canada approved COVID‑19 vaccination prior to start date. If unable to be vaccinated for reasons relating to protected grounds under the Code, completed medical or religious exemption must be provided.

Valid Canadian driver’s license and access to an insured automobile in good repair

A satisfactory Vulnerable Sector Screening (Police Check) report.

Deadline to Apply: Thursday, March 5th, 2026 at 5:00PM

In everything we do, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.

Apply Now and EMPOWER your career!

CMHA Peel Dufferin strives to be an equitable employer. We are committed to supporting inclusive recruitment and selection processes, work environments and a qualified workforce reflective of the diverse populations we serve. We acknowledge that removing existing barriers and preventing new barriers is required to foster dignity and independence for people of all ages, genders, cultures, and abilities. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to, First Nations, Inuit, Métis, and Urban Indigenous (FNIMUI) populations, ethno‑racial communities, people with disabilities, 2SLGBTQIA+ communities, women and gender diverse people, low‑income communities, those with a personal lived or living experience navigating mental health, substance use and/or addiction challenges and personal recovery and all equity‑deserving groups.

*2SLGBTQIA+ (Two‑Spirit, Lesbian, Gay, Bisexual, Trans, Queer, Intersex, Asexual, and a range of gender and sexual diversity categories not listed).

Accessibility Statement When contacted by CMHA Peel Dufferin for a career opportunity, please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable. We are committed to working with you to meet these needs by providing reasonable accommodations, ensuring you have access to a fair and equitable process. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs. Should you have feedback, please email us at HRrecords@cmhapeel.ca

Use of Artificial Intelligence (AI) in Recruitment To streamline our recruitment process, we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency, the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidate’s experience, skills and potential. AI is not used to make any decisions in our recruitment process.

Next Steps We thank all those who apply. Only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.

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