Senior Technical Support Architect - AI-Driven SaaS

A leading software solutions provider in Ottawa seeks a Technical Support Architect to deliver exceptional support experiences. You will handle complex customer issues, collaborate with product teams, and drive AI-driven support improvements. The ideal candidate has extensive technical support experience, strong analytical skills, and a bachelor's degree in a related field. This full-time role offers a hybrid work model and a focus on sustainability initiatives. #J-18808-Ljbffr