Director Cloud Operations and Reliability Engineering

**Job Title:** **Director Cloud Operations and Reliability Engineering** function. This strategic leadership role is pivotal in ensuring the reliability, scalability, and security of our cloud The ideal candidate will bring deep expertise in cloud engineering and operations, DevOps methodologies, Kubernetes and multi-cloud ecosystems, along with a proven track record of leading high-performing teams. Your leadership will be instrumental in driving continuous availability, performance optimization, and resilience across our cloud infrastructure.Job Responsibilities:Experience with P&L responsibility, technology budget management, and ROI optimization for enterprise platforms **Security & Compliance*** Enforce cloud governance policies and ensure compliance with regulatory standards such as HIPAA and SOC 2.* Champion security best practices across all cloud environments.**DevOps & Automation*** Promote the adoption of Infrastructure-as-Code (IaC), CI/CD pipelines, and automation frameworks to streamline operations and reduce manual overhead.**Team Leadership*** Inspire, mentor, and manage a global team of cloud operation engineers, SREs, and DevOps professionals.* Cultivate a culture of collaboration, accountability, and continuous improvement.**Cost Optimization*** Monitor cloud expenditures and implement cost-effective strategies without compromising performance or security.**Innovation & Continuous Improvement*** Stay abreast of emerging cloud technologies and trends, and proactively recommend enhancements to improve service delivery and operational agility.**Minimum Qualifications:*** Bachelor’s or Master’s degree in Computer Science, Information Systems, or equivalent experience.* Typically requires, 15+ years in IT operations, including 6+ years in cloud operations leadership roles.**Critical Skills:*** 15+ years in IT operations, including 6+ years in cloud operations leadership roles* Hands-on Cloud leadership, handling the cloud operations* Demonstrated experience leading large-scale cloud migrations and operational transitions.* **Deep knowledge of public cloud platforms (e.g., AWS, Azure, GCP), cloud-native services, and hybrid architectures.*** Strong understanding of Site Reliability Engineering (SRE) principles, including service level objectives (SLOs), service level indicators (SLIs), and error budgets.* Strong understanding of cloud operations, security, compliance frameworks, and risk management practices.* Proficiency in ServiceNow reporting and dashboard tools for operational insights and performance monitoring.* Demonstrated expertise in Kubernetes and containerization technologies, with a strong track record of designing, deploying, and managing scalable containerized applications.* Experience in business process analysis and systems design in collaboration with cloud engineering and cybersecurity teams.* Proven ability to drive cross-functional collaboration and deliver exceptional customer outcomes.* Excellent communication skills with the ability to engage effectively with both technical teams and senior executives.**Minimum Qualifications:*** Bachelor’s or Master’s degree in Computer Science, Information Systems, or equivalent experience.* Typically requires, 15+ years of total experience in IT, including 6+ years in cloud operations leadership roles.**Physical Requirements:** General Office Demands**Relocation assistance / allowance is not budgeted for this position** #J-18808-Ljbffr