Director - IT Contract Strategy & Risk Management

The Director – IT Contract Strategy & Risk Management is a senior leadership role responsible for shaping Manulife’s enterprise approach to IT vendor contracting and third‑party risk governance. This position combines deep expertise in contract negotiation with strategic oversight of regulatory compliance, cybersecurity requirements, and vendor risk posture. The Director will influence senior stakeholders, lead a high‑performing team, and drive continuous improvement in vendor risk management processes, ensuring alignment with corporate objectives and global regulatory standards. Position Responsibilities

Strategic Leadership:

Provide vision and leadership in defining and executing enterprise‑wide strategies for IT vendor contracting and risk mitigation. Partner with Legal and subject matter experts to develop and enforce IT contractual clauses that safeguard Manulife’s data, ensure regulatory compliance, and align with industry best practices for IT security. Executive Influence:

Advise senior leadership and business units on contractual risk posture, emerging regulatory trends, and strategic sourcing decisions. Governance & Oversight:

Establish and maintain frameworks for contract compliance, vendor risk assessments, and regulatory adherence. Cross‑Functional Partnership:

Collaborate with Legal, Procurement, Risk, and Technology leadership to align vendor contracting with business priorities. Insights & Reporting:

Deliver executive‑level reporting and analytics to inform strategic decisions and improve risk visibility. Team Development:

Build and lead a high‑performing team, fostering expertise in IT contracting and risk management. Continuous Improvement:

Drive process optimization and innovation in vendor risk governance, anticipating future risks and regulatory changes. Required Qualifications

Experience:

10+ years of progressive experience in IT contracting, third‑party risk management, and vendor governance. Expertise:

Strong background in reviewing and negotiating complex IT contracts, including cybersecurity and data protection clauses. e.g. SaaS agreements, custodial agreements Leadership:

Proven ability to lead teams and influence senior stakeholders across multiple business units. Regulatory Knowledge:

Familiarity with OSFI B‑10, OCC, privacy laws (PIPEDA, GLBA, GDPR, CCPA), and global compliance standards. Technical Proficiency:

Skilled in MS Office, Power BI, and risk management platforms (e.g., Archer, Ivalua, ProcessUnity). Preferred Qualifications

Industry Background:

Financial services (including wealth management & capital markets), insurance, or technology sectors. Risk Frameworks:

Knowledge of NIST 800‑53, NIST CSF, ISO 27001. Vendor Security Assessments:

Experience conducting or overseeing vendor information security reviews. Education:

Masters in Business Administration or Law Degree preferred. When you join our team

We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. マニュライフとジョン・ハンコックについて

マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/ をご覧ください。 マニュライフは機会均等を是とする雇用主です

マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。 雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 recruitment@manulife.com にご連絡をお願いします。 Referenced Salary Location

Toronto, Ontario Working Arrangement

ハイブリッド勤務 Salary range is expected to be between

$132,900.00 CAD - $182,900.00 CAD. If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

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