Program Analyst

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Job Information

Job Title:

Program Analyst

Job Requisition ID:

80819

Ministry:

Service Alberta and Red Tape Reduction

Location:

Edmonton

Full or Part-Time:

Full Time

Hours of Work:

36.25 hours per week

Permanent/Temporary:

Temporary until May 31, 2026

Scope:

Open Competition

Closing Date:

March 19, 2026

Classification:

Program Services 2

Salary:

$2,487.97 to $3,263.63 bi-weekly ($64,936 – $85,180/year)

Service Alberta and Red Tape Reduction delivers client‑focused services that help our ministry partners and Albertans succeed. As part of Client Services Operations – Finance Operations, we are seeking a Banking Services Program Analyst to support accurate, reliable, and efficient government‑wide banking and electronic payment operations that enable ministries across the province. If that describes you, please read on! https://www.alberta.ca/service-alberta

You will coordinate daily banking activities, validate information, resolve operational issues, and contribute to continuous improvements that strengthen payment, reconciliation, and revenue processes across government.

Your key responsibilities

Reviewing and analyzing program requirements, transactions, and ministry issues.

Monitoring and supporting daily operational workflows and payment related inquiries.

Collaborating with ministries and system partners to assess impacts, resolve issues, and enhance processes.

Participating in testing and updates for new tools, procedures, or system changes.

Supporting reconciliation tasks, gathering documentation, and preparing reports.

Building relationships with ministries, Shared Services teams, and financial institutions.

Responding to ad hoc requests, payment investigations, and escalated operational matters.

What you’ll bring to the role

Strong analytical and critical thinking skills.

Clear, professional communication and client service focus.

Collaborative approach to working with stakeholders and partners.

Sound judgment when assessing issues or recommending solutions.

Please click on this link to view the job description for this position.

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf

Competencies

Systems Thinking:

To understand how different parts of a process connect, think ahead about impacts, and consider the bigger picture when making decisions.

Creative Problem Solving:

To look at issues carefully, find the real cause, and suggest practical solutions that improve how banking and payment processes work.

Build Collaborative Environments:

To work well with others, communicate openly, and use everyone’s strengths to help solve problems and support ministry clients.

Agility:

To stay flexible and calm when things change, adjusting your approach so work continues smoothly.

Develop Networks:

To build strong relationships with ministries and partners so you can share information, solve issues together, and improve services.

Drive for Results:

To take responsibility for your work, follow through on tasks, and make sure outcomes are accurate and completed on time.

Qualifications University degree in a related field, with no required experience or equivalent as described below:

Equivalency:

Directly related education or experience considered on the basis of:

1 year of education for 1 year of experience; or

1 year of experience for 1 year of education.

Required:

Understanding of GoA program operations, banking processes, electronic payments, and reconciliation.

Proficiency with Microsoft Office and large ERP systems.

Knowledge of banking and electronic payment processes.

Assets:

Experience with financial operations, digital payments, or process improvement initiatives.

Hours of work: Monday-Friday, 8:15am-4:30pm,

In office ONLY.

Remote or hybrid work is

not

available.

Positions currently available:

Two Temporary positions ending May 31,2026 with the possibility of extension.

Location:

John E. Brownlee Building, 10365 - 97 Street, Edmonton, AB.

Final candidates will be required to undergo a security screening. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA have to offer to prospective employees.

Positive workplace culture and work-life balance.

Leadership and mentorship programs.

How To Apply Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles , for more information.

In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 - June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information.

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates\' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact

Cynthia Masemola at Cynthia.Masemola@gov.ab.ca .

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