Director, Strategy and Communications, Digital & Client Technology Solutions

Director, Strategy and Communications, Digital & Client Technology Solutions Join to apply for the Director, Strategy and Communications, Digital & Client Technology Solutions role at Sun Life.

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description We are seeking a dynamic and experienced leader to join our team as the Director, Strategy and Communications. This pivotal role will drive strategic initiatives and lead internal communications efforts to advance Sun Life's digital and technology priorities, with a focus on our Canadian business. Reporting to the AVP, Technology Strategy and Transformation, Digital and Client Technology Solutions (DCTS), you will play a crucial role in shaping and executing our strategic vision while ensuring effective communication of our initiatives internally.

Key Accountabilities Strategy

Support the development and implementation of strategic initiatives aligned with Sun Life Canada's technology and digital transformation goals

Collaborate with senior leadership to translate strategic vision into actionable plans and integrated roadmaps

Lead portfolio management for key initiatives, establishing metrics and governance processes

Identify opportunities and prioritize initiatives based on business impact and client needs

Develop and maintain an operating calendar for strategic planning activities

Communications

Create and execute a comprehensive internal communication strategy that showcase the DCTS transformation, innovation and execution success

Oversee key internal communications and storytelling initiatives with compelling narratives and content

Fuel employee engagement through strategic and innovative internal communications

Oversee planning of key events for the DCTS team

Lead the use of new communication channels

Leadership and Collaboration

Lead and develop a high-performing team of communications and strategy professionals

Foster a culture of innovation, collaboration, and continuous learning

Collaborate with cross-functional teams to ensure alignment and prioritization of strategic initiatives and communication efforts, with the employee experience top of mind.

Develop and maintain strategic partnerships with key stakeholders and external partners

What do you need to succeed?

Experienced Communications leader with internal communications and multi-channel expertise

Strong business acumen and understanding of technology trends and industry best practices

Strong storytelling skills and an eye for graphic design to support the delivery of impactful communications campaigns

Self-starter with a proactive ability to initiate integrated communications plans, to own execution and measure results across multiple channels

A proven strategic ability to lead a team to plan, prioritize and collaborate with cross-functional team to meet tight deadlines and deliver measurable results

Ability to manage and coach team members to help them grow and develop

Excellent interpersonal, leadership, strategic thinking and project management skills

Assets

10 or more years of experience in communications and strategy roles, with at least 5 years in a leadership capacity

Bilingual (English, French)

Understanding of technology trends and digital transformation

Experience in developing engaging digital internal content strategies

Experience with multimedia communications, including video or graphic design

Experience with preparing executives for a variety of speaking engagement styles (e.g panel, keynote, breakout facilitation)

Familiarity with Agile/Digital leadership environments

For Quebec Residents: Bilingualism (French, English, both oral and written) is required as the position includes managing French and English-speaking staff (Quebec and outside Quebec) and providing daily support to the team.

What’s in it for you?

Great Place to Work® Certified for Most Trusted Executive Team in Canada – 2025, 2024 and 2023

Great Place to Work® Certified for Best Workplaces in Canada - 2025

Canada Order of Excellence for Mental Health at Work® certification from Excellence Canada. Sun Life is one of only four companies in Canada to ever receive this certification – 2024

Top Work Places® for Remote Work – Monster Canada - 2024

Great Place to Work® Certified for Best Workplaces in Canada – 2024 and 2022

Great Place to Work® Certified for Best Workplaces for Women in Canada - 2024

Flexible hybrid work model.

Pension, stock and savings programs to help build and enhance your future financial security

Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives

A friendly, collaborative and inclusive culture

Be part of our continuous improvement journey in developing the next greatest digital enterprise experience.

Competitive salary and bonus structure influenced by market range data

The opportunity to move along a variety of career paths with amazing networking potential

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e‑mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range 125,000/125 000 - 195,000/195 000

Job Category Project Management - Systems

Posting End Date 04/01/2026

Seniority level Not Applicable

Employment type Full-time

Job function Marketing, Public Relations, and Writing/Editing

Financial Services and Insurance

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