UX Writer

A career as a UX Writer in english on the UX writing team at National Bank means serving as a user experience-oriented digital content specialist. This job allows you to have a positive impact on our

organising thanks to your UX writing skills, explaining and optimising transaction content.

Your job

Simplify the client experience by writing in english and explaining content related to financial literacy and transaction paths. Review, harmonise and standardise the tone, messages and all content intended for clients. Coordinate the production of content by ensuring compliance with deadlines, follow-ups and deliverables related to digital projects. Support project teams to establish processes, priorities and deadlines needed to deliver consistent content aligned with objectives. Measure and analyse content performance, draw findings and recommend optimisations based on UX best practises. Ensure that editorial standards, web accessibility standards and microcopy and UX writing best practises are applied.

Your team

The Digital Vice-President is made up of more than 150 specialists who work agile, proactive and collaborative to seize opportunities, stay on the cutting edge of technology and continuously improve processes. You are part of a committed, multidisciplinary team of 18 people on the Digital writing team and report to the Manager - Digital writing. Our team stands out for its creativity, its ability to explain complex concepts and its close collaboration with UI/UX teams.

Our goal is to offer you maximum flexibility to promote your quality of life, thanks to a hybrid work environment and flexible work schedules.

The Bank values continuous development and internal mobility. Our personalised training programs, based on on on-the-job learning, help you master your profession and develop new fields of expertise. Tools such as the Data Academy, language training, the Harvard Learning Centre and coaching and mentoring support are available to you at any time.

Prerequisites

A relevant degree in communications, marketing, or a related field. Five (5) to six (6) years of experience in digital writing. UX-oriented writing and translation experience in multidisciplinary teams (UI/UX) Proficiency in web accessibility and authoring best practises optimised for the user experience. Writing and translation skills for digital products (transaction sites, mobile apps).

Your benefits In addition to competitive compensation, you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

* Health and wellness program, including many options * Group insurance * Generous pension plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.

Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us,

and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Join us!