Customer Applications Analyst Student - Summer 2026

Overview

JOB DESCRIPTION

Midland Transport is looking for a motivated summer student to join our team as a Customer Applications Analyst based at our head office location in Dieppe, NB. The successful applicant will support modernizing data processes, help maintain and troubleshoot customer integrations (EDI, API, file transfers), and assist with testing and customer support. They\'ll also collaborate with the team to ensure smooth, reliable data exchange between Midland and its customers. The position is Monday to Friday day shift for the summer (approximately May 4th - August 28th, depending on your school requirements). What You Can Expect: Receive a competitive wage Gain excellent customer service experience in a professional corporate environment Learn basic knowledge of the transportation industry Work in a supportive, dynamic, safe, and rewarding work environment alongside other students and industry leaders Free access to over 4000 Skillsoft on demand e learning courses as part of our commitment to learning and development Growth and progression opportunities within Midland Transport and the larger network of the JD Irving group of companies Free parking, an onsite fitness center open 24/7, and an onsite cafeteria

Responsibilities

Modernizing processes by leveraging technology solutions such as EDI, API, and file transfers Understanding customer requirements to deliver the best fit solution Monitor and troubleshoot various systems to ensure they are functioning as expected Enable and maintain data channels between Midland and our customers Test and support technology enhancements Collaborate and work in a team environment Provide continuous support to our customers via phone or email as required

Qualifications

Currently enrolled in a Post-Secondary education with concentration in Information Technology, Engineering, Project Management, Business Administration or in a related discipline Technically inclined: process oriented and driven by a natural curiosity Thrive in an environment where you can work independently as well as collaboratively A continuous learner: acquiring new skills and software applications is second nature At home in a fast-paced work environment where solutions are not always clearly defined A practiced communicator with strong verbal, written, and interpersonal skills Organized, analytical and business savvy Bilingualism (FR and EN) would be considered an asset

About Us

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nourishes talent and creates an inclusive workplace, you can grow your career across our various operating divisions. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About the Team

At Midland, we\'re not just moving freight - we\'re building the next generation of transportation. We have been one of the most trusted carriers in Canada and the United States for over 55 years. We are driven by superior quality service, innovation, and a commitment to excellence. We\'re investing in technology to deliver measurable customer-focused solutions, and we\'re also committed to sustainability and growth. Joining Midland means becoming part of a dynamic company that values safety, continuous improvement, and results. Our employees are the driving force behind our success, and we\'re proud to foster a workplace where talent thrives, ideas are valued, and careers are built for the long haul. Let\'s drive success together.

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