Associate Director

Job Description What is the opportunity?

The candidate will lead a team of professionals in the administration of Global Withholding Tax Reclaims. Understand the classification of clients, collection of core tax documentation and production and filing of global tax relief forms to ensure the timely, accurate and efficient relief of withholding taxes on global assets. Acting as a senior operational face to our clients, the market regulators and local Tax Authorities with regards to Regulatory Tax Compliance and Governance. This role requires a high degree of independence and a high focus on providing services and ensuring our clients receive an exceptional client experience is expected.

This opportunity is located in Halifax.

What will you do?

Build a diverse and cross functional team of employees.

Help employees build a development plan and be successful in the current role, while supporting growth towards future roles.

Manage the escalation of and resolution of any client or sub-custodian issues affecting the efficiency of tax relief mechanisms and the RBC tax offering.

Be proactive and encourage the harmonization of the tax advisory, tax reporting, tax documentation, tax processing areas into a single efficient unit.

Create and promote a working environment in accordance with RBC values.

Be proactive in the education of Tax Operations to all internal and external parties.

Become a Subject Matter Expert in Tax with a full and detailed understanding of complex and unique processing.

Act as a credible representative of Tax Operations with an ability to deliver status updates at multiple levels.

What do you need to succeed? Must haves:

Ability to lead a team of individuals.

Demonstrated skills in escalation protocols.

Portray ownership and accountability, provide direction and drive the team forward.

Demonstrated capability in the processing of multiple task streams to ensure that all target production periods are met and acceptable levels of accuracy maintained.

Nice-to-have:

Knowledge of entitlement payments and global withholding tax concepts.

What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

Leaders who support your development through coaching and managing opportunities.

Ability to make a difference and lasting impact.

Work in a dynamic, collaborative, progressive, and high-performing team.

Flexible work/life balance options.

Opportunities to do challenging work.

Opportunities to take on progressively greater accountabilities.

Access to a variety of job opportunities across business.

Job Skills Adaptability, Crisis Management, Decision Making, Delegating Tasks, Group Problem Solving, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Process Improvements, Time Management

Additional Job Details Address:

175 WESTERN PKY:BEDFORD

City:

Bedford

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-02-26

Application Deadline:

2026-03-12

Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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