Director, Credit Risk Strategy

Director, Credit Risk Strategy – Questrade Financial Group Questrade Financial Group (QFG)

is a modern financial institution that leverages cutting‑edge technology to offer securities, foreign currency investment, and retail banking services. We are committed to innovation, diversity, and continuous growth. All employees are treated with dignity and respect and are empowered to drive change.

What’s in it for you?

Health & wellbeing resources and programs

Paid vacation, personal and sick days

Competitive compensation and benefits package

Hybrid work environment – at least 3 days in office

Career growth and development opportunities

Chance to contribute to community causes

Diverse and inclusive team culture

Key Responsibilities

Strategy & Analytics:

Develop and implement LTV‑based credit adjudication and account‑management strategies.

Collaborate with modeling team to build and maintain credit risk and predictive models.

Define and execute testing for optimal limit assignment and pricing.

Track, report, and benchmark credit strategy performance.

Identify, monitor, and resolve material credit risks with action plans.

Systems, Data & Infrastructure:

Create the strategic roadmap and requirements for risk management systems (adjudication, authorization, collections, fraud).

Lead risk infrastructure deployments for new product launches.

Define data strategy for production and offline analytics; implement with technology partners.

Set standards for data governance, accuracy, and completeness.

Maintain change‑management controls for decision engines.

Leadership & Project Management:

Build a high‑performance credit risk team and foster continuous development.

Manage large, complex initiatives across multiple stakeholders.

Report milestones and progress to senior executives.

Develop internal expertise for self‑service and cost‑reduction.

Vendor & Stakeholder Management:

Act as the primary SPOC from Risk for cross‑functional teams.

Manage vendor relationships (e.g., credit bureaus, Tsys, HPS).

Oversee vendor contracts with a focus on cost discipline and risk mitigation.

Support legal and compliance on AML and regulatory reporting.

Qualifications

University degree in a quantitative field (Statistics, Economics, Engineering, etc.).

10+ years experience in financial services/fintech developing credit strategies.

7+ years in leadership and people‑management roles.

Experience with Tsys or HPS and transaction modeling systems.

Strong statistical knowledge, especially in credit card credit strategy.

Deep understanding of consumer credit card lifecycle, P&L reporting, and risk appetite.

Proven ability to lead complex, long‑term projects.

Proactive, agile with a startup mindset; team‑oriented and persuasive.

Excellent written and verbal communication skills.

Ability to see the big picture while handling day‑to‑day responsibilities.

Location & Salary Toronto, Ontario, Canada – CA$170,000.00‑CA$180,000.00

How to Apply Questrade’s applicant‑tracking system uses AI for initial screening, but all final decisions are subject to human review. Candidates selected for an interview will be contacted directly. If you require accommodation during the selection process, please let us know.

Equal Employment Opportunity We are an inclusive and accessible workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any protected status.

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