Infrastructure Specialist - Hybrid

Infrastructure Specialist – Hybrid Join a dynamic team where your expertise in WAN/LAN, virtualization, and data center technologies is essential for maintaining our critical infrastructure.

As an Infrastructure Specialist, reporting to the Senior Manager of Infrastructure and CT, you will play a crucial role in maintaining, troubleshooting, and optimizing Canon Canada’s network and telephony systems. Your contributions will be key to ensuring high availability, exceptional performance, and unwavering resilience across our infrastructure.

Responsibilities

Maintaining and troubleshooting a production enterprise WAN/LAN infrastructure

Scheduling, coordinating, and executing upgrades and improvements to the WAN/LAN/WLAN

Partnering with the Systems Admin team to support the project work for the data centre environment, including VM Ware, Microsoft Windows, SAN, web servers, printing, backups, and scripting

Researching, recommending, implementing, and monitoring improvements to existing LAN/WAN architecture and network management systems

Resolving escalated issues from the help desk

Developing and supporting project plans and managing the process

Completing Installations and configurations of Microsoft Teams VOIP infrastructure

Conducting configuration of settings within contact centre, and administering the end-user settings

Qualifications

Post-Secondary Education in Information Technology, or Networking

Minimum of 3 years of related work experience

Cisco Certified Network Associate certification is required

Cisco Certified Network Professional certification is considered an asset

Superb computer/technical skills to troubleshoot and resolve highly technical network issues and problems

Excellent analytical skills to resolve and troubleshoot system-wide enterprise problems

Strong project/process management skills

Ability to prioritize and balance projects and incoming technical issues

Why Join? Hybrid Work

We offer a Hybrid work schedule. You will be in the office Mondays, Wednesdays and Thursdays each week and can work from home for the remainder of the week (subject to specific business needs requiring office attendance).

When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools.

Benefits

Comprehensive health coverage plan that includes medical, dental and vision.

Life insurance, disability and wellness programs.

Vacation, Paid Personal Time and Sick days.

Matching RRSP contribution & Profit-Sharing Program.

Tuition Assistance Program for professional continuing education.

Discounts on Canon products, retailers, memberships and more!

Employee Perks

Free coffee and snacks.

On-site cafeteria and outdoor patio.

Employee gym and fitness centre.

Employee referral program.

Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products.

Community involvement.

Employee Appreciation Events.

Compensation Range: $82,000-90,000 annually.

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