Interim Consultant Operations - Process Design

Interim Consultant Operations - Process Design Duration: 4-6 Months

A mid-sized financial services client is seeking an Interim Operations Lead to assist them in standing up a new operating model and function for a key department. The objective is to establish a practical, low-technology operations capability to improve visibility, control and scalability across the intake, triage, external consultant management, spend and contract management, knowledge management and reporting.

Key Accountabilities

Conduct an operations assessment – current state.

Operating model design – create the target operating model tailored to a small team – must be a “tool, not a master”.

Core Process Implementation – intake, triage, tracking of workload and external partner governance.

Develop reporting – KPI/dashboards for the department and senior management.

Train the team and transition to the team.

Competencies and Requirements

Experience standing up a new operating model and the associated processes for a regulated financial services organization.

Highly process oriented – works from a methodology vs. adhoc

Capable of working with, and influencing senior professionals and leaders.

This role will appeal to someone who enjoys doing the full project independently. This will be a solo role.

PLEASE SEND YOUR CV (AS A WORD DOC) TO: Interim.Applications@LHHknightsbridge.com (SubjecT: Interim operations lead)

LHH Knightsbridge Interim Management

is a service to help our clients address a wide range of scenarios including leadership support due to sudden departures, driving key change initiatives or leading transformation projects. Our interim executives step in with minimal downtime to meet specific objectives and deliver results. All have held senior positions in the past and have now chosen to offer their unique depth and breadth of experience to organizations on a limited engagement basis.

Follow the LHH Knightsbridge LinkedIn page and set up a job alert to learn about new Executive Interim opportunities.

Lee Hecht Harrison Knightsbridge Corp. is committed to providing equitable treatment and accommodation to ensure a barrier-free recruitment process. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and our AODA policy, a request for accommodation will be accepted as part of the hiring process. If you require accommodation to apply or if selected to participate in an assessment process, please provide your accommodation needs in advance to the Recruitment Lead for this opportunity.

We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.

#J-18808-Ljbffr