RQ09009 - Systems Analyst - Senior

About the job RQ09009 - Systems Analyst - Senior This position is currently listed as "Onsite"; however, the Assignment under this request will provisionally be "Hybrid", working 7.25 hours per calendar day, sometime between 8:00 AM and 5:00 PM (excluding breaks) Monday to Friday inclusive, unless otherwise identified. These conditions are subject to change as the OPS reflects on its current situation. During the duration of the assignment, you will be under the discretion of the Hiring Manager's requirements for the Project you are assigned to.

Scope

Develop test plans/cases from business and user stories, requirement specifications; define methodologies, pass/fail criteria, risk assessment and assumptions.

Execute test plans, test cases within the agreed upon timelines ensuring the application is performing as expected.

Troubleshoot and review logs/queues as required to analyze and prioritize potential defects.

Document and record bugs and errors discovered during system, integration end-to-end testing.

Execute manual and automated test cases that validate the functionalities, code quality and reports test results, following all formal test architectures and project processes.

Integrate tests into the make/build process for continuous integration efficiency gains using frameworks such as Jenkins/Azure DevOps.

Participate in functional and technical design reviews, perform integration/functional and system testing, and verify test results.

Assess and escale critical and high-impact quality issues to the project manager.

Development, execution and documentation of the testing artifacts and activities listed below:

Testing Strategy (if needed)

Test Cases

Test Plan

Test Scripts

Test Data

Test Trace-ability Matrix

Test Results/reports

Test summary report

Install/config guides.

Requirement Traceability Matrix

Defect Report/Bug Report

Test Execution Report

Release notes

SkillsExperience and Skill Set Requirements A Note on the VOR Master Service Agreement: The VOR Master Service Agreement which expires on April 5, 2026, leaves some Contracts with funding unassigned for fiscal 2026-27. If the current statement of work expires on March 31, 2026, the remaining funds can be used to exercise an option to extend the SOW beyond March 31, 2026, based on business case approvals. Such extensions will be allowable, only if the Master Service Agreement is extended beyond April 5, 2026, and be upon the same terms, conditions, and covenants contained in the SOW.

The start date is subject to change based on security clearances and contract signing timelines.

Experience and Skillset Requirements Mandatory Requirements

At least 5+ years of experience of software quality assurance and testing experience, in an Agile/SDLC environment

Desired Skills and Experience

Solid understanding of QA concepts, methodologies, testing principles and processes in testing of ERP and CRM solution

Proven experience of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operation (F&O)

Strong knowledge and experience of:

Automation testing or tooling experience using industry standard kits like (TODO)

Use case generation, automated and manual testing, and bug lifecycle management.

Bug tracking and test case management tools (JIRA, Azure TFS)

API testing (JSON, REST), using tools such as Postman and JMeter (performance testing, and writing scripts)

Behavior-driven development (BDD) framework tools like Gherkins, Appium and Cucumber.

Version control systems and build tools, e.g., Git, Jenkins, GitHub Actions

CRM test automation and Dynamics 365 specifically

Awareness of emerging technologies, trends and directions

Excellent analytical, problem-solving, and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills

A team player with a track record for meeting deadlines

Strong communication skills to participate in team discussions, ability to explain complex technical terms for a non-technical audience, make recommendations and document/explain work

Resumes Evaluation/Criteria Criteria 1: Technical Skills - 50 Points

Demonstrated experience in functional QA, system integration testing and user acceptance testing.

Extensive experience in QA concepts, methodologies, testing principles and processes.

Proven experience in developing test case, test scripts and automated testing scripts for functional QA, system integration testing and user acceptance testing.

Strong automation testing or tooling experience using industry standard practices and kits.

Solid experience of use case generation, automated & manual testing, and bug lifecycle management.

Criteria 2: Functional Knowledge - 30 Points

Experience and understanding of functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operation (F&O).

Knowledge of bug tracking and test case management tools (JIRA, Azure TFS), behavior-driven development (BDD) framework tools Version control systems and build tools.

Knowledge of building test automation framework

Experience of designing, developing, executing automation scripts and analyzing automation test results.

Criteria 3: Interpersonal Skills - 10 Points

Strong communication, negotiation skills and ability to participate and lead discussions with business/senior leadership on making technical recommendations and document/explain work

Criteria 4: Business Knowledge - 10 Points

Demonstrated experience with Trust Accounting Systems and Financial Applications (Accounts Receivable, Accounts Payable, General Ledger)

Demonstrated experience with case management and workflow-based systems

Knowledge Transfer What needs to be KT

All technical artifacts related to the assignment

To whom

Project Manager/Team Members

When

1:1 meetings / team meetings / documentation on SharePoint site, throughout the duration of the project life cycle etc

Must haves:

At least 5+ years of experience of software quality assurance and testing experience, in an Agile/SDLC environment

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