Atlassian Consultant

About Valiantys Valiantys is the leading global consulting and services firm dedicated to Atlassian. We accelerate business transformation by digitizing processes and modernizing teamwork, using the best Agile methods and tools. Our Atlassian technical expertise is unparalleled and we support our customers across the entire spectrum of their projects on those platforms. Because teamwork requires more than just tools, we help them bridge the gap between their applications and strategic practices such as SAFe and ITIL. Over the last 15 years, we have helped in excess of 5,000 customers to achieve their desired business outcomes at a reduced time to value, through improved team collaboration.

At Valiantys we talk straight, we share and take part, we are mindful of what matters, we make every interaction remarkable and we never stand still. If you think the 5 values sound familiar to you, we bet you will love working with us!

Overview / Job Summary The Atlassian Consultant partners with client stakeholders to design, implement, optimize, and support solutions across the Atlassian ecosystem. This role delivers advisory, configuration, migration, and integration services across Jira, Jira Service Management, Confluence, and related marketplace apps. The consultant translates business requirements into scalable Atlassian solutions and promotes platform best practices, governance, and automation across multiple client environments.

Responsibilities

Lead discovery sessions and requirements gathering with stakeholders to design effective Atlassian-based solutions

Design and implement solutions across Jira Software, Jira Service Management, and Confluence aligned to client business processes and best practices

Configure and administer projects, including workflows, issue types, request types, screens, fields, permission schemes, notification schemes, and roles

Implement and optimize Jira Service Management capabilities including portals, SLAs, queues, knowledge base integration, and ITSM practices

Build and structure Confluence spaces and content frameworks using templates, macros, and knowledge management best practices

Evaluate, recommend, install, and configure Marketplace apps and extensions to extend platform functionality

Develop and maintain automation using Jira Automation and app-based automation tools

Support and execute migrations (Server/Data Center to Cloud, Cloud-to-Cloud), including assessment, planning, testing, and post-migration validation

Implement platform governance standards including naming conventions, permission models, configuration controls, and usage guidelines

Design integrations with external systems using native connectors, APIs, and integration tools

Provide user enablement through documentation, knowledge transfer, and training sessions

Troubleshoot platform issues and provide configuration-based solutions and optimization recommendations

Collaborate with cross-functional technical and business teams in Agile delivery environments

Qualifications

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field a plus

2+ years of hands‑on experience administering and configuring Atlassian products

Strong experience with Jira Software, Jira Service Management and Confluence

Experience designing complex workflows, forms, request types, and configuration schemes

Experience with Atlassian Cloud environments strongly preferred

Experience with platform governance and configuration best practices

Experience with Jira Automation and rule design

Experience with Atlassian Marketplace apps such as ScriptRunner, Insight/Assets, or similar tools is a plus

Experience writing or modifying Groovy scripts (ScriptRunner) is beneficial

Experience with REST APIs and system integrations is beneficial

Migration experience (Server/Data Center to Cloud) preferred

Familiarity with ITSM, Agile, DevOps, or knowledge management practices is a plus

Atlassian certifications or accreditations preferred (ACP, ACA, or Atlassian Certified Professional tracks)

Strong written and verbal communication skills with client‑facing experience

Ability to translate business needs into technical configurations

Strong analytical and problem‑solving skills

Ability to work independently and across cross‑functional teams

What We Offer

15 days of vacation

Private Healthcare, Dental & Vision insurance plan

Travel reimbursement

Top spec machine as you prefer (MAC or PC)

Follow us on LinkedIn, Twitter, Instagram and Youtube.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We believe in a fair and open hiring experience.

What You Can Expect From Us

Pay Transparency: All job postings include either a specific salary or a clear salary range, so you know what to expect before applying.

Fair and inclusive hiring practices: We do not ask for your salary history, and we do not require Canadian work experience for roles where this is prohibited.

We will let you know in advance if any artificial intelligence tools are used to assist with screening or evaluating your application.

We will clearly indicate whether the role you are applying for is linked to an existing vacancy.

Respectful and timely communication: After your interview, you will hear from us with an outcome within 45 days.

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