Production Manager

SGX, part of the Propelis Group, brings together more than 150 years of combined experience from SGS&Co and SGK, forming a powerhouse in packaging graphics, prepress, and print production. We offer a full suite of solutions, including artwork and file preparation, plate and cylinder production, and metal deco services, supported by advanced technology and a global footprint. Position Summary TheProduction Managerisresponsible fortheday-to-day management of the Production Department.This positionworks closely with the Operations Manager and regularly collaborates with other key stakeholders to coordinate the facility’s production operations. Essential Responsibilities Operations Responsible for management of the production schedule,including daily production planning withtheproduction staff;monitoring and updatingthe productionschedule;ensuring completion oftheproduction cycle and on-time delivery; andparticipatingin daily production capacity meetings. Recognizingbottlenecks in the production processand problem solving. Load level production staff when necessary to meet job deadlines. Makeappropriate workflowadjustmentsin order tocomplete the daily production schedule. Ensure regular workflow and quality audits are performed to ensure internal and external customer requirements arebeing met. Promote a culture of continuous improvement by leading and supporting innovation and continuously analyzing production workflows with a focus on maximizing productivity,efficiency,quality, and on-time delivery. Ensure complianceandcapturebusiness metrics byutilizingthe order entry system. AssisttheOperations Manager with the facility’s budget,maintainacapital asset list,and prepare capital project paperwork. Prepare monthly inventory reports and monthly/quarterly WIP reports. Perform job costing research and corrections concerning billing of all production departments. Ensure overall compliance withequipment, department, and plant standard operating procedures. Manage vendor relations for production areas. Administer and update contracts for various vendors. Customer Focus Collaborate withSalesteamtoassistwith client management. Serve aspointof contact for customer issues and provide technicalexpertise. Communicatecustomer issues and devise ways of improvingthe customerexperience, including resolving problems and complaints. Work with all cross functional teams to enhancethequality of service tocustomers with specialattention toon-time delivery and product quality.

Workforce Management Provide general communication to plant personnel. Provide leadership and coaching to direct reports and conduct regular performance development meetings to help foster a high performing team. Foster a culture of trust and alignmentusingthe organization’score values. Promote a culture that encourages continuous improvement, top performance, and high morale. Act as a change agent for all local and corporate initiatives. Champion for andparticipatein process improvements and changes in staffing, technology, workflows,and procedures. Manage a large group of people working varied shifts across multiple departments. Miscellaneous Maintainasafe and healthy work environment byestablishing, following, and enforcing standards and proceduresandcomplyingwithlegal regulations. Lead and/or collaborate with senior leadership and key stakeholders on the development and execution of special projects and corporate initiatives as needed. Ensures thatthe organization’ssafety policies and practices arefollowedand that department work areas meet all safety standards and policies. Support the siteinproviding and monitoring policies, training, and resources to create a clean and safe work environment. Assistwithadditionalresponsibilities as directed by management. Education, Experience,&Certification Associate’sdegreepreferred 10+ years of experience inthepackaging, prepress,and/orgraphic arts industry in a production environment Strong knowledge of Microsoft Office Suite (e.g.,Word, Outlook, Excel, etc.). and good working knowledge of either PC or Mac IOS Knowledge, Skills,&Abilities Ability to read andcomprehendjob orders and technical prepress specs. Manage multiple projects and effectively prioritize tasks, responsibilities, and goals; use goals to guide actions and create detailed action plans; organize and schedule people and tasks;andutilizeresources effectively to meet goals. Gather information and activelyidentifythe cause of problems in equipment or work processesin a timely mannerandrecommend and/or implementacourse of action to remedy the situation. Present issues, ideas, concepts, and information effectively and clearly throughverbal and written communication; actively listen;maintainan open-minded and non-judgmental attitude; communicate comfortably with various audiences;andrespond effectively to questions. Relate and comparedata fromdifferent sources,identifyissues, securerelevant information,andidentifyrelationships. Have a firm understandingof how the company and industry work and how to shift and build a business for the future. Demonstrate critical thinking and sound executive judgement,includingstrategic thinking and challenging the status quo. Define and resolve situationsor problemsby analyzing issues involved, weighing options, and evaluating alternatives;maintainanobjective attitude; approach situations and problems systematically;anduse observation, experience, reflection, and/or reasoning to drive business forward. Show concern for all aspects of the job; accurately check processes and tasks;andmaintaina generalwatchfulness. Adapt and change course of action whenappropriate; effectively transition from task to task; deal well with unresolved situations, frequent change, delays, or unexpected events;andmaintainobjectivesamidst shifting priorities. Proven successatmanaging a production schedule and meeting deadlines. Proactively develop client relationships by making efforts to listen and understand the client. Anticipateand providesolutions to client needs,giving high priority to client satisfaction. Ability to work alone without immediate supervision or othersourceof direction for extended periods of time. Provide leadership by managing change, solving problems,and making decisions as well as managing politics,influencing staff,and external customers. Interact with others in a way that gives them confidence intheirintentions and those of the organization. Demonstrated success at managing a team and building a culture of trust, respect, and collaboration. Willing to takedirection and apply feedback to improve personal and team performance. Willing to take onadditionalresponsibilities as needed. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following physical requirements are commonly performed in this job. There are times, on occasion, when the employee may be asked or expected to perform duties with physicalrequirements that are different from those listed here. It is the employee’s duty to notify the management of any physical limitations or inability to perform a certain task. Vision, color vision,and ability to adjust focus. Use hands toreach,grasp, handle,andfeel. Effectively communicate. Regularly required to sit. Sometimesrequiredto standand walk. Travel Requirements Travelwithin North America isrequiredon an occasional basis. NOTE:

The information contained in this document describes the general nature, purpose, responsibilities, duties, skills, abilities, and workload of employees in the job described. However, it in no way constitutes a complete list of those that may berequired. In addition, thisdoes not constitutean employment contract and may be changed at any time. About Propelis:

Propelis is a portfolio of global marketing services and technology companies with a combined legacy of

150+ years ,

2,000+ clients ,

9,000 employees , and operations across

30

countries. Propelis provides the scale and support of a global organization while preserving the unique culture and identity of each company in its portfolio. For more information visit: www.SGXgraphics.com The Ontario pay range for this position is $74,693 CAD to $93,366.5 CAD annually. Ultimately, in determining pay, we will consider the successful candidate's experience, skills, knowledge, and other job-related factors.

We remain committed to ensuring equal opportunity in all aspects of employment, including recruitment. We encourage applications from all qualified individuals, particularly those who may contribute to the further diversification of our organization. If you require any form of accommodation during the recruitment process, please do not hesitate to let us know. Together, we strive to foster an environment where everyone can thrive and be their authentic selves. #LI-SM1 Qualifications Education

Preferred Associates Experience

Required

10 years Years of experience inthepackaging, prepress,and/orgraphic arts industry in a production environment

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