Software Development Manager, Outbound Delivery Team

Description The Outbound Delivery team operates the foundational systems that enable Amazon and its subsidiaries to communicate with customers on Email, SMS, Whatsapp and Push channels. Our mission is to successfully transmit selected messages to customers ensuring high availability and low latency, and gathering near real‑time feedback from the endpoints to create closed loop optimizations. We are passionate about building scalable, well‑designed software which processes billions of transactions with high throughput. We constantly improve our technical foundation and customer experience.

We're seeking a seasoned Software Development Manager to lead in a fast‑paced environment, guiding a team of smart software engineers to architect and develop the right technical solutions to meet the needs of the business. You will be in charge of the complete software development lifecycle: defining, prioritizing, designing, building, and testing new features. We care about both delighting customers and high‑quality software; we don’t sacrifice one for the other. We’re looking for someone with a demonstrated track record of hiring and leading teams of software development engineers to build and run highly‑scalable, global software solutions.

Basic Qualifications

3+ years of engineering team management experience

7+ years of working directly within engineering teams experience

3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience

8+ years of leading the definition and development of multi‑tier web services experience

Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

Experience partnering with product or program management teams

Preferred Qualifications

Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well‑being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 171,400.00 - 286,200.00 CAD annually

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