Service Operations Leader (Enterprise ITIL) - Hybrid Canada

A leading telecommunications company in Toronto is seeking a Service Operations Manager to oversee the service assurance experience of business customers. The ideal candidate will have a strong technical background and proven experience in ITIL methodologies, leading operational governance for enterprise-scale solutions. Responsibilities include monitoring KPIs and acting as the escalation point for service provisioning. This full-time management position offers a competitive salary and benefits, with a hybrid work model. #J-18808-Ljbffr