Job Description
Overview
Détails De La Rémunération
$76,800 - $115,200 CAD
Description Du Poste
The role exists to provide strategic oversight and governance for delivery execution across the Business Banking portfolio, ensuring adherence to the Delivery Execution Framework (DEF) and related standards, including monitoring controls and data quality, leading Delivery Risk Reporting (DRR), managing exceptions, and leading audit and regulatory requirement activities. The Sr. Business Management Analyst of Governance & Oversight acts as the primary delivery governance authority within Business Banking Portfolio Management and Governance team, driving DEF compliance, and continuous improvement in partnership with delivery teams, Enterprise Delivery Excellence, peers, Journeys and executive stakeholders.
Act as a lead and a SME for the Delivery Execution Framework.
Oversee adherence to the DEF and associated Standards.
Accountable for defining and maintaining internal processes and tools (e.g. Assistive Package(s)) supporting the mandate of this role
Conduct quarterly evaluations of delivery team's adherence to DEF and documenting and tracking results.
Lead Delivery Risk Reporting (DRR) by reviewing Insights dashboards, coordinating commentary from delivery teams, and producing ad-hoc reporting for Segment Executives and delivery teams as required
Lead the monitoring of dashboards for data completeness and quality, ensuring delivery teams operate within defined thresholds and escalating and tracking issues as needed.
Facilitate and obtain decisions on exception requests, ensuring eligibility, proper documentation, and communication of decisions and action items.
Act as the primary liaison for Internal Audit and Regulatory Exams, providing walkthroughs, evidence, and leading remediation of findings.
Support BB Journeys during delivery team audits and regulatory exams.
Drive remediation plans for governance-related audit findings and regulatory issues.
Own preparation of all required content and evidence to support the Segment Senior Leader’s (AVP+) quarterly attestation of adherence to the PMaG mandate and accountabilities.
Champion data quality and reporting standards, influencing continuous improvement across the portfolio.
Represent governance in executive forums and cross-functional forums.
Provide subject matter expertise on best practices to delivery teams
Provide training and guidance to junior Analysts
Lieu De Travail
Toronto, Ontario, Canada
Horaire
37.5
Secteur D’activité
Gestion des affaires, Stratégie et soutien
Description Du Poste
The role exists to provide strategic oversight and governance for delivery execution across the Business Banking portfolio, ensuring adherence to the Delivery Execution Framework (DEF) and related standards, including monitoring controls and data quality, leading Delivery Risk Reporting (DRR), managing exceptions, and leading audit and regulatory requirement activities. The Sr. Business Management Analyst of Governance & Oversight acts as the primary delivery governance authority within Business Banking Portfolio Management and Governance team, driving DEF compliance, and continuous improvement in partnership with delivery teams, Enterprise Delivery Excellence, peers, Journeys and executive stakeholders.
Act as a lead and a SME for the Delivery Execution Framework.
Oversee adherence to the DEF and associated Standards.
Accountable for defining and maintaining internal processes and tools (e.g. Assistive Package(s)) supporting the mandate of this role
Conduct quarterly evaluations of delivery team's adherence to DEF and documenting and tracking results.
Lead Delivery Risk Reporting (DRR) by reviewing Insights dashboards, coordinating commentary from delivery teams, and producing ad-hoc reporting for Segment Executives and delivery teams as required
Lead the monitoring of dashboards for data completeness and quality, ensuring delivery teams operate within defined thresholds and escalating and tracking issues as needed.
Facilitate and obtain decisions on exception requests, ensuring eligibility, proper documentation, and communication of decisions and action items.
Act as the primary liaison for Internal Audit and Regulatory Exams, providing walkthroughs, evidence, and leading remediation of findings.
Support BB Journeys during delivery team audits and regulatory exams.
Drive remediation plans for governance-related audit findings and regulatory issues.
Own preparation of all required content and evidence to support the Segment Senior Leader’s (AVP+) quarterly attestation of adherence to the PMaG mandate and accountabilities.
Champion data quality and reporting standards, influencing continuous improvement across the portfolio.
Represent governance in executive forums and cross-functional forums.
Provide subject matter expertise on best practices to delivery teams
Provide training and guidance to junior Analysts
Metrics For Success
Timely and accurate completion of governance evaluations and reporting.
Effective remediation of audit and regulatory findings.
High data quality and dashboard accuracy.
Timely processing and documentation of exception requests.
Quality and timeliness of Delivery Risk Reporting and ad-hoc reports.
Positive feedback from enterprise/segment partners, executives and audit stakeholders.
Collaboration Expectations
Partner with delivery teams, EDG, and other segment governance peers.
Present to and liaison with AVP+ audiences.
Skills/Role Requirements
Experience working within structured delivery frameworks (e.g., Agile, PDLC, Hybrid) where work is subject to defined controls, governance requirements, and formal approval or control gates, ensuring compliance with enterprise delivery and risk standards.
Demonstrated experience using Jira and Confluence to support delivery, documentation, and collaboration, including structuring and managing work in Jira using Features, Epics, Stories, and related issue types.
Working knowledge of JQL (Jira Query Language) or similar query languages to search, filter, and extract data from Jira for reporting, tracking, and insight generation.
Working knowledge of Microsoft Office Suite.
Strong proficiency with Microsoft Excel, including building and maintaining reports, performing data analysis, and generating insights using formulas and functions such as VLOOKUP (or equivalent), SUMIFS, IF statements, and other logical or lookup functions.
À propos de nous
La TD est un chef de file mondial dans le secteur des institutions financières. Elle est la cinquième banque en importance en Amérique du Nord de par son nombre de succursales. Chaque jour, nous nous efforçons de rendre chaque interaction, chaque produit et chaque expérience remarquablement humaine et agréablement simple à plus de 27 millions de ménages et d’entreprises au Canada, aux États-Unis et partout dans le monde. La TD est une entreprise profondément engagée à être une leader en matière d’expérience client. Voilà pourquoi nous croyons que chaque collègue, peu importe son secteur d’activité, est en contact avec la clientèle.
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