Senior Director, Enterprise Support & Escalations

A leading financial services company in Canada is looking for an experienced leader to develop and manage customer support teams. This role requires proven experience in scaling support organizations and collaborating with multiple departments. Key responsibilities include building a support model for Enterprise Accounts, leading escalations, and driving continuous improvement through data analysis. The company offers a competitive salary and a supportive culture focused on values and inclusion. #J-18808-Ljbffr