Manager, Front End

Requisition ID:

194013 Career Group:

Store Management Job Category:

Retail - Front End Travel Requirements:

0 - 10% Job Type:

Full-Time Country:

Canada (CA) Province:

Ontario City:

Russell Location:

6827 Russell Foodland Postal Code:

K4R 1A1

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Please note that this career opportunity is for a role at an independently owned and operated corporation (“Franchisee”) which is licensed to use the “Foodland.” trademark(s) by Sobeys Capital Incorporated (“Sobeys”). Applicants hired by a Franchisee will be employees of the Franchisee. No employment or similar relationship will be created between the applicant and Sobeys or its affiliates.

Ready to Make an Impact? The Front End Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement. They are fiscally responsible for the operation of the department and will manage budgets, labour costs, inventory control, product presentation and merchandising while adhering to all protocols, procedures, policies and other programs and initiatives.

Check out what it is like to work with us: https://vimeo.com/1126203730?share=copy

Here’s where you’ll be focusing: People Leadership

Create a coaching and development culture for all store employees that embraces a passion for food

Demonstrate outstanding leadership while serving as a role model

Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation

Manage store operations and communicate requirements/changes to department employees as required

Customer Offering

Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit

Provide superior customer service to meet customer needs

Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends

Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards

Policy/Regulatory Adherence

Ensure all applicable company policies and procedures are communicated and adhered to by employees

Ensure that Occupational Health & Safety, Food Safety, and other regulatory requirements and procedures are implemented and maintained

Maintain a thorough understanding of all relevant company programs and attend training as required

Financial

Balance cash office according to company policies and procedures

Manage the department budget and ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control

Personal/ Professional Development

Thorough understanding of all relevant company programs; attend training as required

Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions, and product policies

Employee Engagement

Act as the employer of choice by actively supporting an environment of employee engagement

Initiate, support, participate and lead community and charitable events and activities.

Other Duties

Coordinate maintenance of department equipment and repairs

Provide feedback for continuous improvement

Maintain a clean and safe working environment as per Company requirements

Other duties as required

What you have to offer:

Minimum 18 months of retail store experience, front-end department experience preferred

High School Diploma

Full knowledge of total store and department operations

Experience reading and analyzing financial reports, and experience in developing and adhering to budgets

Proficiency in Microsoft Office Suite

Above average communication skills (oral and written)

Ability to work independently in a fast-paced environment

Foodland and its franchise partners offer teammates competitive compensation packages that will vary by role, location and store ownership. The salary range for this position

$25.00 -

$30.00 . We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure that you are paid fairly and competitively.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company, these decisions are made by our Hiring Teams.

Please note: successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

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