Senior Manager, HEF Digital Transformation

Job Description What is the opportunity? Support the execution of HEF Digital Transformation within Home Equity Financing (HEF). Working cross‑functionally within teams across HEF, Operations, Risk, Digital, T&O etc to implement HEF digitization objectives. Providing HEF with transformation insights and thought leadership leveraging subject‑matter knowledge and experience.

What will you do?

Act as a Product Owner, responsible for moving HEF business priorities forward

Drive a strategic and transformational initiative with partners that have a deep subject‑matter knowledge across HEF products, policy, operations processes, systems and technology, credit risk and strategies, and/or regulatory knowledge

Conduct value‑for‑effort assessments and provide HEF leadership with rationale for prioritization or trade‑off decisions

Design and influence target‑state processes, policies or solutions that address current‑state gaps and opportunities across the HEF value chain. Collaborate with broader teams to solicit input and build organizational alignment for proposed target‑state processes

Constructively challenge and identify opportunities to improve and simplify our policies, collaborating with HEF Policy team and supporting rationale through data and analysis

Develop documented business requirements and test‑case plans to implement new target‑state processes (i.e. initiatives, solutions, or new technology), working closely with Business Analysts, SMEs and Delivery leads across Digital and T&O

Lead or support with various risk analyses to ensure that new processes conform to HEF and RBC Policy and regulatory requirements, including presentations to HEF or homeX Risk Forums, RTA documentation, etc.

Support HEF Digital Transformation program with HEF knowledge and expertise (requirements, testing, defect triage, change management, etc.)

Strategically manage key requirements and oversee implementations to: ensure alignment with business strategies and operational requirements (i.e., implement to best align to our business strategies, is client‑friendly, efficient, and commercially reasonable)

What do you need to succeed? Must have:

Ability to articulate insights and analysis leveraging data.

Strong communication – written and verbal, as proposals, presentations and recommendations, advice or counsel are often presented to senior leaders, and/or Compliance, Law Group, Technology, etc.

Strong relationship acumen and the ability to collaborate across multiple lines of business/operations teams, platforms and at an executive level

Ability to articulate a business strategy and case supported by fact and data in PowerPoint

Nice to have:

7‑10+ years of experience in the financial sector, with large program implementation experience, and can drive strategies to delivery

Prior HEF experience, particularly with Technology programs

What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high‑performing team

Opportunities to do challenging work

Job Skills Business Case Design, Business Needs, Business Process Design, Communication, Critical Thinking, Design, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Product Development Lifecycle, Product Development Methodology, Product Services, Results‑Oriented, Retail Lending, Waterfall Model

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025‑09‑12

Application Deadline:

2026‑01‑12

Note Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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